Product Manager - Surface Mining Products

Brooklyn Heights, OH | Elko, NV | Ft. Meade, FL | Gillette, WY | Kilgore, TX | Longview, TX

About the role

This position is responsible for driving the strategic growth and market position for aftermarket mining products across the United States and Canada. This role leads the development and execution of product strategies, leveraging market intelligence, customer insights, and competitive analysis to identify opportunities, optimize product offerings, and expand market share. The Product Manager guides the full product lifecycle—from concept and business case development through commercialization and ongoing performance optimization—ensuring alignment between customer requirements, product capabilities, and business objectives. The role also serves as a key customer-facing leader, building strong relationships with mining operators, dealers, and internal stakeholders to understand evolving industry needs, support technical discussions, and deliver value-driven solutions.

Responsibilities

• Develop and maintain strategic product plan, including market requirements, competitive landscape, gaps, product positioning, lifecycle, pricing, operations footprint, and product support plan.
• Assist with compiling the master plan for the Surface Products Division.
• Use available tools and computer systems to analyze sales history, win/loss reports, forecasted opportunities, and product market share to understand current market position and establish desired growth positioning.
• Oversee current product offerings through revision of product pricing, product applicability, and configurations.
• Evaluate requests from the field and participate in project definition meetings to ensure compliance with customer requirements.
• Create ideas and define need for new product introductions; develop business case justifications to determine feasibility.
• Guide product development through engagement in Concept and Design Phases.
• Continually evaluate and adjust Business Plan and Functional Specification through the NPD process based on customer feedback (VOC).
• Visit customers and regional facilities to present products, build relationships, and understand applications, requirements, and market.
• Host factory visits from customers.
• Create marketing materials for products with Marketing Communications, including presentations, competitive comparisons, case studies, value propositions, brochures, videos, literature, and promotional materials.
• Work with Regional Leadership teams and Regional Sales Managers to develop appropriate strategies and sales targets for Non-OE Aftermarket shovel, drill, electric drive truck bodies (EDTs), and dragline products.
• Participate in Product Reliability Review Board (PRRB) to help clarify, prioritize, and solve product issues.
• Review applicable cases and opportunities to assure prompt responses to technical questions, issues, and opportunities.
• Perform research on industry conditions, product performance, and competitive activity.
• Build and leverage relationships with customers, Region sales & service personnel, and other suppliers in the industry to achieve the level of expertise needed to properly position products.
• Prepare technical presentations and present at industry conferences.

Requirements

• A Bachelor’s Degree in Engineering, Marketing, or related field is required.
• 5-10 years of experience in product management, product development, or product marketing is required.
• Direct industry experience with Surface Mining Products is desired.
• Excellent communication and public speaking skills with an ability to demonstrate confidence in material knowledge.
• Technical aptitude and experience with market analysis, strategic planning, and equipment sales is desired.
• Minimum 50% travel.

Benefits

• Medical, dental, vision, HSA, and wellness programs
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs

About the company

Komatsu develops and supplies technologies, equipment, and services for the construction, mining, forklift, industrial, and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business, and the planet thrive together.