Product Manager - Splunk (remote)

About the role

The Strategic Product Engagement Team is a Splunk force multiplier to drive durable Splunk and Cisco cross-portfolio growth over time. We are building an enterprise product-led growth and retention capability that converts product usage telemetry, lifecycle data, and customer insight into coordinated, proactive action in Product & Technology and partnering with Customer Experience and Sales.

Responsibilities

• Own the strategic product-led customer engagements.
• Own product-led lifecycle for a portfolio of strategic customers, aligning the level of engagement to customer value and opportunity.
• Actively represent the Splunk product organization to customers and their Splunk go-to-market leaders.
• Be the command and control center to drive product-led outcomes.
• Be the vital connection between Splunk's product and Splunk go-to-market organizations.
• Serve as a trusted product partner in account planning related to product outcomes.
• Use telemetry data and AI summarization to drive product-led customer experience and growth workstreams.
• Translate insight into product action.
• Deeply understand how Splunk is used by your customer and be able to clearly articulate product opportunities and pain points to Product and Engineering partners.
• Measure outcomes and business impact.
• Define and report KPIs tied to product engagement for your customer-usage, health—that informs the product organization of growth opportunities, re-platforming of existing use cases and retention risks.

Requirements

• Bachelors + 5 years of related experience, or Masters + 3 years related experience, or PhD + 1 year related experience
• 5+ years of experience in technical product management or technical customer engagement with enterprise customers

Preferred Qualifications

• Experience engaging with senior leadership at enterprise customers on technical issues
• Experience being the trusted product lead to drive technical consensus on a cross-functional engineering and go-to-market (sales, and customer success) team supporting complex customers
• Experience working with large data sets to identify technical blockers
• Knowledge of Splunk, AppDynamics, or similar platforms to drive system health and performance insights
• AWS/GCP Cloud Architect, CKA (Certified Kubernetes Administrator), or equivalent SRE/DevOps certifications

Benefits

This is a remote position that can be worked from any location within the U.S. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

Pay

The starting salary range posted for this position is $134,300.00 to $195,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Schedule

This is a remote position that can be worked from any location within the U.S.