Product Manager, Specialist (CX Design)
About the role
Lead the web channel by owning the strategic vision and roadmap, with a deep understanding of the underlying product(s) and associated business areas. Manage an agile team passionate about enhancing the features and capabilities of a robust design system. Prioritize the team's work to meet key business goals and deliverable dates. Lead a centralized team that services numerous stakeholders across Vanguard. Proactively promote and evangelize the design system and its benefits; fostering the health of a contribution model.
Responsibilities
- Write and deliver business requirements through user stories to the dev team.
- Ensure quality software and experiences are delivered.
- Create, maintain, and employ various qualitative and quantitative analysis techniques to improve the user experience continually.
- Work with the team to continually optimize the efficiency of our agile implementation and delivery.
Requirements
- Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
- 8 or more years’ work experience, including 3+ years of leading large cross-functional/cross-regional teams on major organizational projects.
- Strong stakeholder management experience.
- Demonstrated ability to achieve results while working in a cross-functional environment.
- Demonstrated experience with facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Demonstrated experience implementing and executing agile principles with strong digital and technical skills.
- Demonstrated experience and deep understanding of user experience best practices.
- Experience with Design Systems is strongly preferred.
Qualifications
- Experience with Design Systems is strongly preferred.
Skills
- Strategic Vision
- Agile Leadership
- User Experience Expertise
- Design System Mastery
- Stakeholder Management
- Facilitation & Conflict Resolution
- Auditing & Continuous Improvement
- Empowerment & Transparency
- Collaborative Environment
Benefits
Vanguard offers a comprehensive benefits package that includes:
- Health Insurance
- Retirement Plans
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- Employee Assistance Programs
- Wellness Programs
Pay
The salary range for this role is $120,000 - $180,000 annually.
Schedule
This role is currently hybrid, with a mix of remote and in-office work. Flexible work arrangements are available.
Special Factors
Sponsorship: Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
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