Product Manager, Specialist (CX Design)
About the role
Lead the web channel by owning the strategic vision and roadmap, with a deep understanding of the underlying product(s) and associated business areas.
Manage an agile team passionate about enhancing the features and capabilities of a robust design system.
Prioritize the team's work to meet key business goals and deliverable dates.
Lead a centralized team that services numerous stakeholders across Vanguard. Proactively promote and evangelize the design system and its benefits; fostering the health of a contribution model.
Write and deliver business requirements through user stories to the dev team.
Ensure quality software and experiences are delivered.
Ensure web experience and infrastructure is continuously modernized and that the latest tools and capabilities are available.
Challenge the business to drive for innovative solutions; “think out of the box,” and ensure best-in-class solution designs. Embrace and drive experimentation to measure and implement integrated and proven solutions.
Create, maintain, and employ various qualitative and quantitative analysis techniques to improve the user experience continually.
Work with the team to continually optimize the efficiency of our agile implementation and delivery.
Requirements
- Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
- 8 or more years’ work experience, including 3+ years of leading large cross-functional/cross-regional teams on major organizational projects.
- Strong stakeholder management experience.
- Demonstrated ability to achieve results while working in a cross-functional environment.
- Demonstrated experience with facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Demonstrated experience implementing and executing agile principles with strong digital and technical skills.
- Demonstrated experience and deep understanding of user experience best practices.
- Experience with Design Systems is strongly preferred.
Qualifications
- Empowered to learn, grow, and thrive
Skills
- Strategic Vision and Roadmap Ownership
- Agile Team Management
- Stakeholder Engagement
- Business Requirement Writing
- Quality Assurance
- Design System Promotion
- User Experience Analysis
- Agile Implementation Optimization
- User Experience Improvement Techniques
- Facilitation and Conflict Resolution
- Agile Principles Implementation
- User Experience Best Practices
- Design System Expertise
Benefits
Vanguard offers a comprehensive benefits package that includes:
- Competitive compensation and benefits
- Flexible work arrangements
- Continuous learning and development opportunities
- Health and wellness programs
- Employee recognition and rewards
- Community involvement and volunteer opportunities
Pay
The salary range for this role is $100,000 - $150,000 annually, commensurate with experience.
Schedule
The work model is Hybrid.