Product Manager, Server & Storage

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms.

About the role

Supermicro is seeking a Product Manager to lead the development and integration of server/workstation system products for cloud and data center infrastructure. This role focuses on server/storage product solutions, requiring strong communication among remote teams and on-site product leadership to meet roadmap expectations.

Responsibilities

• Develop product roadmap and lead the development and integration of server/workstation system products.
• Develop and deliver a clear strategy and partner closely with marketing, engineering, and business development to provide complete server solutions to customers.
• Leverage strong technical background to create technical product requirements for cloud/data center infrastructure solutions based on customer requirements, industry trends, and business requirements.
• Engage with customers at various levels, including senior executives, engineering, and product marketing, to convey capabilities and vision while understanding their challenges and requirements.
• Escalate critical issues to high-level management and vendors for resolution as needed.
• Provide product trainings to internal teams, sales teams, and customers.
• Provide 3rd level customer support to both internal and external stakeholders as needed.

Requirements

• Bachelor or Master's degree in Computer Science, Electrical Engineering, or Computer Engineering is desirable.
• 5 years of hands-on experience in system/server architecture is preferred.
• Demonstrated ability in product marketing and/or product management, with experience managing products from initial concept through development, launch, and end-of-life.
• Strong knowledge of computer architecture.
• Exceptional communication and presentation skills, with the ability to effectively engage customers to promote, answer questions, and receive feedback.