Product Manager, Safeguards (Verticals)

About the role

The Safeguards team at Anthropic is dedicated to ensuring that our AI assistants are helpful, harmless, and honest. As the world uses our AI services more, we need to ensure they are not misused. You will own the ideation, design, development, and deployment of Safeguards systems and relevant product UX to advance these systems safely to users across various cloud platforms.

You will work closely with our research and product teams to develop detections, evaluations, interventions, and tools to measure and mitigate deployment and user risks. You are deeply committed to making AI safe and beneficial for humanity, aware of the risks, and committed to working with experts to implement solutions.

Responsibilities

• Determine how to build in safety by design upstream and leverage downstream defenses for Anthropic’s frontier models, AI products, customers on different surfaces - Claude.ai, 1P API, external Cloud providers.
• Ability to write safety evals and communicate externally about safety.
• Drive impact via ruthless prioritization by clearly defining problems, solution options forward, clarity on both business & technical tradeoffs and accordingly clear requirements toward MVP vs. ideal state.
• Align & collaborate with policy, enforcement, research, engineering and cross-functional stakeholders.
• Understand the AI landscape and ecosystem to plan for mitigation of deployment risks of increasingly powerful models and determined adversaries.
• Lead the development of metrics to understand the area, performance, blindspots to help inform future project planning.

Qualifications

• Ability to make technical tradeoff decisions; ideally with experience working across policy experts, AI/ML research engineers and software engineering teams to design and build state of the art safety systems.
• Strong user understanding of how our products are used, their Safeguards concerns and how we provide the best solutions.
• Demonstrated ability to build product and engineering strategy across multiple cross-functional teams for a rapidly changing space.
• Demonstrated experience in designing and building metrics to evaluate risks, system performance, user impact and making crisp tradeoffs.
• Very strong ability to navigate, and prioritize amidst rapidly changing product specs, and to flex into different domains to bring clarity and execute.
• Evidence of exercising judgment and decision making in ambiguous situations.
• Planning, building, launching and measuring new products / systems in a zero to one environment.
• Clearly articulate complex technical concepts to non-technical audiences in written and verbal communication.
• Think creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooks.