Product Manager (RCM & PC)

About the role

Homeland Talent Solutions is partnering with a leading healthcare technology organization to hire an experienced Product Manager – Revenue Cycle Management (RCM) & Personal Care (PC) to lead product strategy and development across revenue cycle and personal care capabilities. The Product Manager will own solutions supporting billing, claims, payer requirements, denials, collections, caregiver scheduling, visit verification, authorizations, and state and payer program requirements. The role will guide capabilities from discovery through delivery, launch, and continuous improvement while partnering with Engineering, Architecture, Revenue Cycle Operations, Clinical, Analytics, User Experience, and business leadership. The Product Manager will also help identify meaningful opportunities to apply automation and AI across claims scrubbing, eligibility, coding support, denial prediction, and document handling. This is an excellent opportunity for a detail-oriented product leader who enjoys solving complex healthcare challenges and building technology that improves home care operations and financial performance.

Applicants must be legally authorized to work in the U.S. without the need for current or future employment visa sponsorship.

Responsibilities

• Own revenue cycle and personal care products end-to-end, from discovery, definition, and roadmap development through delivery, launch, measurement, and continuous improvement
• Engage directly with billers, collectors, schedulers, agency operators, Revenue Cycle Operations, and Client Success to understand workflows, identify inefficiencies, and develop solutions that improve financial and operational performance
• Translate customer and business needs into product concepts, requirements, specifications, user stories, acceptance criteria, success metrics, and actionable delivery plans
• Use data, user research, and stakeholder feedback to prioritize initiatives, including clean claim rates, days in A/R, denial and rejection trends, schedule fill rates, adoption, quality, and usability
• Partner with Product Leadership, Engineering, Architecture, Security, DevOps, Analytics, User Experience, and business stakeholders to define, build, test, launch, and improve products while balancing user value, technical feasibility, regulatory requirements, and business impact
• Lead cross-functional decision-making around requirements, priorities, tradeoffs, dependencies, risks, launch readiness, and open issues; maintain clear product documentation and decision records
• Apply expertise in post-acute reimbursement, payer requirements, claims workflows, and personal care operations to product decisions and roadmap development
• Monitor CMS rules and rate updates, state Medicaid requirements, EVV mandates, managed care contract behavior, and payer policy changes, incorporating relevant impacts into product strategy and planning
• Evaluate opportunities for automation and AI-enabled capabilities, balancing business value with technical, regulatory, compliance, privacy, billing integrity, and data security considerations
• Communicate technical, reimbursement, and product concepts clearly to technical and non-technical audiences and involve appropriate stakeholders when decisions exceed the team’s scope
• Stay engaged through analysis, design, testing, integration, launch readiness, and post-launch performance monitoring, using data and customer feedback to drive ongoing improvements

Requirements

• 4+ years of product management experience, ideally in healthcare revenue cycle, post-acute care software, payer/claims systems, or other complex technical products
• Working knowledge of healthcare revenue cycle processes, including billing, claims submission, eligibility and authorization, denials and appeals, collections, and A/R management
• Familiarity with post-acute care, home health