Product Manager, Pickup and Dropoff Systems

The Waymo Product Management Team is seeking a Product Manager to own the roadmap for Pickup and Dropoff (PUDO) Systems. This role will develop cross-stack features, translate company-level objectives into team-level outcomes, and lead cross-functional efforts to drive product decisions from conception to launch.

About the Role

You will report to a Senior Director of Product and will be responsible for managing the PUDO Systems, which are the core infrastructure and APIs that operate as the physical-to-digital 'glue' between the user experience, the vehicle/autonomy stack, and our cloud servers.

Responsibilities

• Drive the development of cross-stack features, such as the boarding sequence (communication between the vehicle, riders' phones, and the cloud)
• Handle off-nominal scenarios
• Customize our PUDO platform for goods delivery
• Translate company-level objectives to team-level outcomes and build a product roadmap to achieve those outcomes, backed by data and comprehensive industry understanding
• Collaborate with UX design, UX research, and engineering to translate complex rider needs into simple, elegant product solutions
• Lead cross-functional efforts across multiple engineering teams, marketing, business, regulatory, and operations to drive product decisions from conception to launch

Requirements

• 5+ years of Product Management experience, with a demonstrated track record of shipping complex, highly technical products
• A strong technical foundation with a formal engineering background: A bachelor’s degree in Computer Science, Computer Engineering, or a related technical field, and/or professional experience working as a Software Engineer prior to transitioning into Product Management
• Experience with integrated Hardware/Software (HW/SW) products: Successfully managed and shipped products that involve both software and hardware components
• A well-rounded mix of product development skills (user experience, data analytics, and deep system engineering) combined with a strong product sense and exemplary execution
• Experience partnering closely with UX teams to design and ship best-in-class consumer-facing physical/digital experiences
• Demonstrated success navigating ambiguity independently, with excellent problem-solving and analytical skills, a growth mindset for product exploration, and a strong sense of ownership

Preferred

• Domain Expertise in AV, Ride-Hailing, or Fleet Logistics: Experience specifically owning pickup/dropoff (PUDO) orchestration, rider-vehicle matching, physical routing, or fleet management
• Experience working on consumer-facing robotics products or safety-critical technical systems
• Strong data analysis skills (SQL, Python, etc.) with the aptitude to dive deep to investigate edge cases, extract insights, and inform product decisions

Benefits

We offer a competitive salary range of $204,000—$252,000 USD, a discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.