Product Manager - Marketplace Compliance

About the role

As a Product Manager within eBay's Product Safety & Marketplace Compliance team, you will own products that help eBay meet evolving regulatory requirements while protecting the integrity of the marketplace. Your product domain spans Product Safety, Prohibited and Restricted Items, Counterfeit and Intellectual Property compliance, and other marketplace policies that govern what can be bought and sold across eBay's global markets.

Responsibilities

• Develop products and capabilities that enable eBay to meet evolving Product Safety regulations and marketplace obligations across multiple countries and jurisdictions.
• Design scalable governance controls that support compliance monitoring, policy enforcement, regulatory reporting, and operational decision-making.
• Ensure these capabilities can evolve as regulations and marketplace policies change across global markets.
• Partner with Policy, Risk, Trust, Engineering, and Data Science teams to develop automated workflows, decision frameworks, and risk detection models that identify potential Product Safety violations, improve compliance detection, seller transparency, and enable consistent enforcement governance of marketplace policies.
• Create intuitive seller experiences that guide sellers through compliance requirements such as product eligibility, restricted product workflows, regulatory disclosures, policy clarity, and other Product Safety obligations.
• Focus on reducing complexity by automating compliance wherever possible while providing clear guidance that helps sellers successfully complete required actions.
• Partner with Customer Service and Operations teams to improve resolution times and reduce unnecessary seller frustration.
• Serve as the primary Product partner for Policy, Legal, Regulatory Affairs, Risk, Customer Service, Seller Experience, Global Markets, and Operations.
• Translate changing regulations into clear product requirements, align stakeholders on implementation strategies, and ensure product capabilities can adapt as regulatory expectations evolve across different markets.

Requirements

• 3+ years of experience in product management, preferably for eCommerce products with a large and global user base.
• Experience building products in Product Safety, Compliance, Trust & Safety, Risk, Regulatory Technology, or Marketplace Governance.
• Strong understanding of how global regulations and local market laws impact online marketplaces, seller obligations, product safety requirements, and customer protection.
• Experience translating legal, regulatory, or policy requirements into scalable product capabilities and customer-facing experiences.
• Familiarity with marketplace governance models, policy enforcement, risk management, and operational controls.
• Experience balancing regulatory compliance, operational efficiency, and seller experience while minimizing unnecessary friction for legitimate sellers.
• Demonstrated ability to partner with Legal, Regulatory Affairs, Risk, Operations, Customer Service, and Engineering to deliver cross-functional product solutions.

Qualifications

• Master's degree in Computer Science, Business Administration, or a related field, or equivalent practical experience.
• Experience with Agile methodologies and software development lifecycle.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Ability to manage multiple projects simultaneously and prioritize tasks based on business needs.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights.

Skills

• Product Management
• Marketplace Compliance
• Regulatory Affairs
• Technology Integration
• Customer Experience
• Collaboration

Benefits

• Comprehensive health and wellness programs
• Flexible work arrangements
• Professional development opportunities
• Employee resource groups
• Community involvement initiatives

Pay

The base pay range for this position is expected in the range below: $92,400 - $162,900 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).

Schedule

This is a full-time position with standard business hours.