Product Manager - Live Production
Job Description
We are seeking a Product Manager(Not Remote), with experience in real-time video transmission technologies used in professional broadcast and mission-critical environments.
Our solutions are used across live broadcast production, remote newsgathering, and public safety operations where reliable, low-latency video transport is essential. This role focuses on translating product strategy into execution by defining requirements, supporting development, and ensuring successful delivery of competitive products.
- Own execution of assigned products within the real-time video transmission portfolio
- Work closely with engineering teams to guide development roadmap, resolve trade-offs, and ensure timely delivery
- Support sales with product expertise in both broadcast and public safety customer engagements
- Collaborate with marketing on product materials, positioning inputs, and launch readiness for multiple verticals
- Work with operations and manufacturing on product transitions, forecasts, and lifecycle updates
Customer & Market Input
- Gather and analyze feedback from broadcasters, production teams, and public safety users (e.g., law enforcement, fire, emergency response)
- Develop a strong understanding of live production workflows and public safety use cases such as incident response, situational awareness, and field-to-command video transmission
- Track and understand competitive offerings in both broadcast and public safety segments
- Identify feature gaps, and opportunities for continuous product improvement
Public Safety & Mission-Critical Focus
- Support definition of product requirements for public safety and government applications, including high-reliability and low-latency operation under challenging network conditions
- Ensure product capabilities align with operational needs such as mobility, rapid setup, and secure transmission
- Work with sales and field teams to support evaluations, pilots, and deployments with public safety agencies
Roadmap Support
- Contribute to roadmap development by providing input based on customer needs across broadcast and mission-critical markets
- Break down roadmap initiatives into actionable development plans
- Track progress against milestones and communicate status to stakeholders
Product Lifecycle Management
- Support product launches, including documentation, training, and internal enablement
- Ensure smooth handoff to customer support and operations teams
- Manage ongoing product updates, revisions, and sustaining activities
Experience
- 3–7 years of product management or related experience (engineering, systems engineering, or technical marketing)
- Experience in professional video, broadcast, or mission-critical communications preferred
- Exposure to public safety, defense, or government video applications is highly desirable
Technical Skills
- Working knowledge of video technologies such as H.264/H.265, IP video transport, and low-latency streaming
- Understanding of hardware/software integrated systems
- Familiarity with resilient communication technologies (e.g., cellular bonding, multi-network transmission) is a plus
- Engineering degree is a plus
Business & Communication
- Strong communication skills with the ability to work across technical and commercial teams
- Able to translate customer needs from both commercial and mission-critical users into clear product requirements
- Comfortable supporting customer and sales interactions, including field deployments when needed
Preferred
- Experience supporting live production, broadcast, or public safety workflows
- Familiarity with technologies such as cellular bonding, wireless video transmission, ultra-low latency encoding, IP contribution, and secure video transport
- Exposure to competitive analysis and product positioning across multiple vertical markets
About SmallHD
SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinema industry. Our monitors are being used worldwide to consistently provide creative professionals with real-time confidence in their image. SmallHD products are known for their durability, premium display quality, and incredible user interface.
About the Role
Lead real-time video delivery products for broadcast and public safety; guide cross-functional teams to reliable, low-latency solutions.
Qualifications
- Experience in real-time video transmission technologies used in professional broadcast and mission-critical environments
- Exposure to public safety, defense, or government video applications is highly desirable
- Strong communication skills with the ability to work across technical and commercial teams
- Ability to translate customer needs from both commercial and mission-critical users into clear product requirements
- Comfortable supporting customer and sales interactions, including field deployments when needed
- Exposure to competitive analysis and product positioning across multiple vertical markets
Benefits
- Unlimited PTO
- 13 Paid Holidays
- Medical, Dental, and Vision Insurance
- Life, STD, LTD Insurance
- FSA, HSA, Dependent Spending Account
- 401(k) & Matching
Employment Type
Full Time