Product Manager, LaserPro

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission-critical solutions across Lending, Payments, and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Responsibilities & Deliverables

• Lead and manage the delivery pod to successfully deliver AI-enabled features and capabilities
• Define and prioritize the product backlog for AI integrations into LaserPro based on business value and strategic objectives
• Partner directly with product teams to identify opportunities for embedding AI capabilities that enhance product value
• Translate business requirements and user needs into clear, actionable user stories and acceptance criteria
• Facilitate sprint planning, backlog refinement, and other agile ceremonies to ensure team alignment and productivity
• Serve as the primary liaison between the AI COE and Lending product stakeholders
• Make informed decisions on feature prioritization, scope, and trade-offs to maximize delivery impact
• Monitor and communicate delivery progress, risks, and dependencies to stakeholders
• Gather and incorporate feedback from users and stakeholders to continuously improve AI capabilities
• Collaborate with technical teams to ensure AI solutions are feasible, scalable, and aligned with product vision
• Define success metrics and KPIs to measure the impact of AI capabilities on product performance
• Manage stakeholder expectations and ensure alignment between AI COE objectives and product team goals
• Drive continuous improvement in delivery processes and team performance

Required Skills & Experience

• Strong understanding of LaserPro product domains
• Proven experience leading agile delivery teams and managing product backlogs
• Deep understanding of AI/ML capabilities and how they can be embedded into product offerings
• Demonstrated ability to partner effectively with cross-functional product and technical teams
• Strong stakeholder management skills with experience influencing without direct authority
• Expertise in agile methodologies including Scrum, Kanban, or similar frameworks
• Excellent prioritization and decision-making skills with focus on business value delivery
• Experience translating complex technical concepts into business value propositions
• Strong communication and facilitation skills with ability to drive alignment across diverse teams
• Analytical mindset with experience defining and tracking product metrics and KPIs
• Ability to navigate ambiguity and adapt to changing priorities in a fast-paced environment

Benefits

• Flexibility: Unlimited vacation, hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave
• Well-being: Confidential one-to-one support through the Employee Assistance Program, connection with Wellbeing Champions and Gather Groups, and participation in monthly events and initiatives
• Health & Financial Security: Medical, life, and disability insurance, retirement plans, lifestyle benefits, and volunteer time off
• Sustainability: Donation-matching opportunities to support causes that matter to you
• Inclusion: Participation in inclusion communities such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra
• Career Development: Online learning and accredited courses through the Skills & Career Navigator tool
• Recognition: Participation in the global recognition program, Finastra Celebrates, and sharing of opinions through regular employee surveys

Specific benefits may vary by location. Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.