Product Manager, Issuer Activation

About the role

This position owns Issuer Activation end-to-end — the product experience guiding customers from initial conversation through sandbox demonstration to live deployment. The role bridges pre-sales (demo environments with realistic data) and post-sales activation (contract signature to go-live with self-serve, diagnostic-led experiences).

Key Responsibilities

• Own Issuer Activation roadmap covering demo environments, onboarding, cap-table migration, KYC/KYB intake, data ingestion, sandbox environments, and live orchestration
• Define and ship self-serve migration experiences with full process visibility
• Make Data Ingestion Application diagnostic-first with actionable guidance
• Partner with Operations for product-led implementation experiences
• Collaborate with engineering teams on architecture and data quality
• Represent Issuer Activation in sales conversations with prospective issuers
• Define success metrics: conversion rates, time-to-live, data-quality resolution rates, satisfaction scores
• Produce product specs, decision memos, and customer-facing playbooks

Role Requirements

• 7+ years product management experience; 3+ years in data, migration, or fintech operations
• Direct experience shipping products with complex data ingestion, reconciliation, or migration workflows
• Track record building self-serve, diagnostic-led products
• Strong understanding surfacing data-quality signals as actionable customer guidance
• Technical architecture comfort and cross-functional engineering collaboration
• Sandbox/test environment design experience
• Strong written communication skills
• Distributed international team experience
• Hands-on AI/ML tool experience

Nice to Haves

• Capital markets, transfer agency, broker-dealer operations, or securities settlement exposure
• Data-migration product leadership in fintech, brokerage, banking, or regulated environments
• Cap-table products, equity administration tools, or securities operations platform experience
• KYC/KYB workflow familiarity
• Implementation lead, solutions architect, or operations engineering background

Compensation & Benefits

• Target base salary: $130k-$207k (experience-dependent)
• Equity-based compensation
• Medical, dental & vision insurance
• 401k
• Flexible PTO
• Hybrid schedule (minimum 3 days/week in-office)