Product Manager III - Onsite - Stamford, CT

About the Role

We are seeking an experienced Product Manager III to lead product lifecycle and development initiatives for consumer-facing digital applications and services. This individual will serve as the primary liaison between business stakeholders, UX, engineering, development, and production support teams.

Responsibilities

• Serve as the primary point of contact between business stakeholders, UX, engineering, development, and production support teams.
• Lead product lifecycle and development initiatives for consumer-facing digital services and applications.
• Gather, document, and manage business and technical requirements related to pricing, promotions, and offers.
• Identify user needs and recommend improvements to the customer experience across digital sales channels.
• Partner with intake and engagement teams to perform impact analysis and document implementation approaches for promotions, offer sets, and business use cases.
• Define and document promotion and offer rules, including eligibility requirements, in collaboration with UX and engineering teams.
• Develop and communicate product roadmaps based on business value, customer impact, and priorities.
• Lead feature reviews, refinement sessions, and provide guidance to development and UX teams.
• Work with AI tools to help automate business and technical requirements and understand methods for evaluating AI-generated output and accuracy.
• Participate in Daily Scrum meetings and perform post-deployment validation and sign-off on deliverables.
• Analyze applications and extract data from databases and enterprise applications for investigation and reporting.
• Understand API integrations, troubleshoot applications, and provide technical input to engineering teams.
• Translate high-level business and process goals into detailed requirements, workflows, and documentation.
• Develop and maintain effective communication plans for executive, technical, and external stakeholders.

Requirements

• Strong experience as a Product Manager, Technical Product Manager, Digital Product Manager, or Product Owner.
• 7+ years of experience in Telecommunications, Media & Entertainment, Consumer Services, or related industries.
• Strong experience with:
  • Pricing
  • Promotions
  • Offers and offer management
  • Offer/promotion eligibility
  • Digital sales channels
  • Customer-facing applications
  • E-commerce or digital commerce
• Strong technical background with the ability to understand:
  • APIs and integrations
  • Application architecture and troubleshooting
  • Data flows and enterprise systems
• Experience working with databases and data platforms such as:
  • Snowflake
  • Teradata
  • CSG
  • Amdocs
  • Splunk
• Experience with Agile/Scrum methodologies.
• Proficiency with project and portfolio management tools such as:
  • JIRA
  • TFS
  • Visio
  • MS Project
  • Clarity
• Excellent communication and stakeholder management skills.
• Experience working closely with business, UX, engineering, development, and production support teams.

Preferred Qualifications

• Experience with subscription-based consumer products or services.
• Experience with digital commerce, customer acquisition, promotions, or bundled product offerings.
• Experience using AI/GenAI tools for business or technical process automation.
• Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.

Ideal Candidate Profile

The ideal candidate will be a technical Product Manager with experience managing consumer-facing digital products, particularly involving pricing, promotions, offers, subscriptions, or digital commerce. Candidates with backgrounds in telecommunications, cable, broadband, streaming, subscription-based media, or other consumer services are highly relevant.

Location: Stamford, CT | Job Type: Contract