Product Manager II

About the Role

We are seeking a Product Manager II to join our Enabling Technologies team, focusing on the physical access systems essential for safe and efficient property operations. This role is ideal for an early-career product manager who is curious, hands-on, and eager to learn. You will work closely with experienced product managers, engineers, and designers to shape PointCentral’s access control strategy, roadmap, and objectives. If you are passionate about improving the lives of millions of residents through technology and excited by the prospect of working on complex systems that enhance the efficiency and profitability of billion-dollar real estate portfolios, we want to hear from you.

Responsibilities

• Own the product development lifecycle of our unified community access platform, managing resident, staff, and visitor access across properties.
• Build expertise in access control hardware, protocols, and emerging standards (such as Aliro), and monitor new technologies shaping the industry.
• Perform continuous discovery through customer interviews, competitive research, and analysis of feedback from sales and support teams.
• Leverage AI tools to achieve product objectives and collaborate effectively with engineering teams.
• Develop and maintain relationships with technology partners to drive mutually beneficial product updates and resolve issues quickly.
• Support PointCentral leadership in strategic customer engagements and executive meetings with Alarm.com.
• Contribute to beta testing, technical documentation, training resources, and internal enablement materials.
• Assist revenue teams in qualifying prospects, closing sales, onboarding customers, and troubleshooting support issues, including occasional onsite travel.
• Develop a deep understanding of the rental real estate market and stay attuned to emerging business trends.

Requirements

• 2-3 years in a technology role with at least 1 year as a product manager.
• Background or experience as a software engineer is desirable.
• Real estate or PropTech experience is highly valued.
• Genuine comfort working with hardware, devices, and physical appliances; you enjoy hands-on product exploration and quickly developing technical understanding.
• Willingness to travel occasionally to engage with customers, partners, and products in the field.
• Humble and adaptable, willing to assist with miscellaneous product tasks as business needs arise.
• Able to prioritize the most impactful product investments amid numerous opportunities and urgent requests.
• Strong natural leadership, critical thinking, self-motivation, excellent communication skills, curiosity, creativity, and tenacity.

No specific degree required. B.S., B.A., or relevant trade experience valued equally. Sponsorship for employment authorization is not available for this position.

Benefits

• Comprehensive medical plans with company subsidies, including a Health Savings Account (HSA) with a company contribution.
• 401(k) with employer match.
• Paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave.
• Company-paid disability and life insurance.
• Collaborative and casual work environment with a strong sense of community and camaraderie.
• Opportunities to work with the latest IoT, SaaS, and M2M technologies, including wireless communication, video monitoring, smart home automation, and backend development.

Pay

Base salary range: $90,000—$120,000 USD, determined based on qualifications, location, and experience. This range allows for growth and development within the role and is part of a total compensation package.