Product Manager - Global Employer Services Technology Center

Work you'll do

• Define and evolve product strategy, roadmap, and priorities for technology offerings that support global workforce, mobility, business travel, and remote working needs.
• Translate client, business, regulatory, risk, and control requirements into product requirements, user stories, and release plans.
• Possess strong interpersonal skills and professional demeanor.
• Partner with engineering, design, go-to-market, and subject matter teams to deliver cloud-based, compliance-focused, and intelligent product enhancements and new capabilities.
• Lead product lifecycle activities, including discovery, prioritization, testing, launch planning, incident management, root cause analysis, and performance monitoring.
• Support delivery of reporting, integration, and automation capabilities using AWS services, AI and machine learning tools, large language models, and structured data formats.

Achievements

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to mentor and provide clear guidance to others.

Qualifications

• Bachelor’s degree in Management Information Systems, business technology, Computer Science, Information Systems, Engineering, or a quantitative field.
• 5+ years of experience in product strategy, product management, product development, or risk evaluation and control.
• Proven experience translating business or regulatory requirements into product requirements, roadmaps, or release plans; working with cross-functional teams that include technology, design, and business stakeholders; and using Agile or Scrum delivery methods and product lifecycle management tools.
• Proven experience with Amazon Web Services (AWS), including Elastic Compute Cloud (EC2), Lambda, Glue, Elastic MapReduce (EMR), CloudWatch, Redshift, and Aurora; artificial intelligence and machine learning frameworks; large language models; and autonomous agentic systems or intelligent automation solutions.
• Proven experience with incident management, root cause analysis methodologies, resilience patterns, SQL Server Reporting Services (SSRS), Extensible Markup Language (XML), and JavaScript Object Notation (JSON); ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week.
• One active accreditation in one of the following:
  • Licensed Certified Public Accountant (CPA) in state of practice or primary office, if eligible to sit for the CPA examination.
  • if not CPA eligible,
  • Licensed Attorney
  • Enrolled Agent
  • AWS Certified Solutions Architect
  • Certified Information Systems Security Professional (CISSP)
  • Certified SAFe Agile Software Engineer
  • Certified SAFe DevOps Practitioner
  • ISTQB (International Software Testing Qualifications Board)
  • Micrsoft Azure certification
  • Micrsoft Certified Solutions Developer (MCSD)
  • Oracle Certified Professional
• Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve.
• Experience supporting products used for global mobility, business travel, remote work, or workforce compliance.
• Experience defining product metrics, key performance indicators, and success criteria.
• Experience leading product initiatives across global stakeholder groups.
• Experience with data analysis, reporting, or dashboarding tools.

Benefits

• Reasonable estimate of the current range is $110,700 to $226,125.
• You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.