Product Manager, EnFin Business Architecture
Qcells North America · San Francisco, CA · 1 wk ago
On-siteMarketingFull-time
Responsibilities
- Own and manage product initiatives supporting the customer qualification and risk management journey.
- Drive product execution across the full product lifecycle, from discovery and requirements gathering through delivery and continuous improvement.
- Partner with cross-functional teams including Engineering, Operations, Compliance, Legal, PMO, Design, and business stakeholders to define business needs and deliver scalable product solutions.
- Translate operational, compliance, and customer requirements into detailed product requirements, user stories, acceptance criteria, and prioritized product backlogs.
- Lead initiatives focused on application risk assessment, compliance controls, credit decisioning, customer onboarding infrastructure, and other operational platforms.
- Build a system-level understanding across Salesforce, customer onboarding workflows, credit decisioning platforms, partner portals, APIs, integrations, and supporting business systems.
- Collaborate with Engineering to evaluate technical tradeoffs, system integrations, and scalable solution designs.
- Define, monitor, and report on product KPIs, customer success metrics, operational performance, and Risk-related business outcomes.
- Identify customer journey bottlenecks and continuously improve workflows, operational efficiency, and customer experience.
- Communicate product roadmaps, project status, milestones, risks, dependencies, and mitigation strategies to stakeholders and leadership.
- Prioritize competing initiatives while balancing customer needs, business objectives, regulatory requirements, and technical constraints.
- Stay current on industry trends, emerging technologies, AI-enabled product capabilities, and best practices in Product Management, FinTech, and renewable energy.
Requirements
- Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.
- 5+ years of Product Management or equivalent experience leading software products, operational platforms, or business process transformation initiatives.
- Experience translating business, operational, and compliance requirements into product requirements and technical solutions.
- Experience delivering products using Agile methodologies and working closely with Engineering throughout the Software Development Lifecycle (SDLC).
- Strong understanding of APIs, system integrations, SaaS applications, data flows, and modern software architectures.
- Experience working with product management tools such as Jira, Confluence, or similar platforms.
- Strong analytical, problem-solving, and decision-making skills with the ability to leverage data and metrics to drive product decisions.
- Excellent communication and stakeholder management skills with the ability to influence cross-functional teams without direct authority.
- Demonstrated ability to work independently, prioritize effectively, and deliver results in a fast-paced, evolving environment.