Product Manager, Enterprise

About the role

As a Product Manager for Enterprise at Claude.ai, you will own the core enterprise platform capabilities that make Claude trustworthy and deployable for large organizations. You'll focus on security, compliance, administration, and governance features that enterprise customers require to adopt AI at scale.

Key Responsibilities

• Own the roadmap for enterprise security features including audit logging, data retention policies, and access controls
• Drive compliance certifications and feature development (SOC 2, HIPAA, FedRAMP, GDPR) in partnership with security and legal teams
• Develop and maintain enterprise admin experiences including user management, workspace controls, and policy enforcement
• Build features that give IT and security teams visibility and control over Claude usage within their organizations
• Define and execute on core enterprise infrastructure including deployment options, data residency, and integration capabilities
• Partner with engineering to build scalable, secure architecture that meets enterprise requirements
• Develop APIs and integration points that enable enterprise workflows and system connectivity
• Work closely with sales and customer success to understand enterprise customer requirements and translate them into product priorities
• Collaborate with security team to ensure features meet enterprise security standards
• Work with legal and policy teams on compliance requirements and certifications
• Collaborate with research teams on enterprise-specific model behavior and safety requirements

Enterprise Platform Capabilities

• Define and execute on core enterprise infrastructure including deployment options, data residency, and integration capabilities
• Partner with engineering to build scalable, secure architecture that meets enterprise requirements
• Develop APIs and integration points that enable enterprise workflows and system connectivity

Minimum Qualifications

• Strong understanding of enterprise security concepts (RBAC, audit logging, encryption, data residency)
• Experience with compliance frameworks (SOC 2, HIPAA, GDPR) and certification processes
• Track record of shipping enterprise features that drive adoption in security-conscious organizations
• Excellent communication skills with ability to work across technical and business stakeholders
• Experience partnering closely with sales teams and engaging directly with enterprise customers

Preferred Qualifications

• 6+ years of product management experience, with at least 3 years focused on enterprise software
• Experience in AI/ML products or platforms
• Background in identity & access management, security tools, or compliance software
• Understanding of regulated industries (healthcare, financial services, government)
• Technical background or experience working closely with infrastructure/platform teams
• Understanding of enterprise admin console design and IT buyer personas
• Strong technical judgment with ability to go deep on security and infrastructure topics
• Structured thinking and ability to break down complex compliance requirements into shippable features
• Customer empathy with ability to understand enterprise buyer and admin personas
• Execution focus with track record of shipping in fast-paced environments