Product Manager Digital Commerce & Customer Experience
Posted: 09/17/2026 | Hiring Organization: Rose International | Position Number: 507700 | Industry: Media and Entertainment | Job Title: Product Manager Digital Commerce & Customer Experience | Location: Celebration, FL, USA, 34747
About the role
The Lead Product Manager is responsible for managing the strategic direction of technology and digital experience for the Client Cruise Line business. Reporting to the Senior Manager of Product Management, the Lead Product Manager collaborates with leadership to establish and execute commercial strategies across latest technologies. Key Areas Of Focus Include Working with multiple products, teams, and interdisciplinary leaders in such areas as line of business Marketing, Sales, Technology, Operations, Project Management, Design, and Analytics to bring strategies to market that support business opportunities and enhance the digital Guest experience and increase online conversions and revenue. Developing product strategies and implementation of capabilities and tactics that align with our strategic priorities, key performance indicators, and objectives & key results as defined by the business and our Technology & Digital organization. Monitoring business and digital trends, Guest behaviors and expectations, emerging technologies and competitive intelligence to establish and prioritize the digital roadmap. Cultivate a strong understanding of key performance indicators and regularly analyze weekly reports to detect trends and identify opportunities for enhancing digital performance.
Responsibilities
- Work to gather requirements for all aspects of a project, collaborating with all impacted teams including creative and technology for agreement