Product Manager - Contract Lifecycle Management (CLM)

Role Overview And Core Responsibilities

This role exists to deliver advanced Contract Lifecycle Management capabilities that support enterprise contracting and the end-to-end Quote-to-Delivery process. Serve as the business owner for CLM, establishing long-term strategy, vision, roadmap, and maturity model aligned to Revenue Operations Governance and Global Operations priorities. Prioritize initiatives based on business value, stakeholder input, regulatory requirements, and measurable outcomes. Drive delivery of CLM functionality that improves contract generation, negotiation, execution, obligation management, reporting, and analytics, with a focus on automation, integration, and AI enablement. Act as the bridge between business operations and technology teams, ensuring requirements are translated into effective and scalable technical solutions. Lead and coordinate delivery across Business Analysts, Business Administrators, technology development resources, system integrators, and software vendors. Ensure CLM roadmap alignment with broader Quote-to-Delivery initiatives while meeting evolving business needs, legal requirements, and global operating considerations.

Required Knowledge And Experiences

• Bachelor’s degree in business administration, Operations, Information Systems, or a related field, required to support enterprise product ownership and governance responsibilities.
• 5+ years of experience in contract lifecycle management, contract operations, legal operations, procurement, or enterprise systems delivery.
• Demonstrated experience leading business ownership of enterprise platforms or digital capabilities, including roadmap development and backlog prioritization.
• Strong understanding of end-to-end contract lifecycle processes and associated business, legal, and compliance risk considerations.
• Proven ability to work cross-functionally and influence senior stakeholders across Legal, Sales, Finance, Compliance, Risk, and Technology.

Required Technical Skills

• Strong understanding of the full software development lifecycle (SDLC) with experience delivering in an agile environment.
• Experience gathering business requirements tied to Salesforce, or willingness to learn Salesforce standards and governance practices.
• Ability to clearly articulate business needs, priorities, and success metrics to implementation and technology teams.
• Experience with DocuSign CLM and Salesforce platforms preferred.

Preferred Skills

• Exposure to enterprise governance models, product management practices, SDLC, or Agile delivery frameworks.
• Familiarity with regulatory, compliance, or risk frameworks impacting enterprise contracting.
• Experience working in a global or highly matrixed organization.
• Strategic thinking combined with strong execution discipline and data-driven prioritization.
• Stakeholder facilitation, consensus-building, and business-to-technology translation skills.

Benefits That Support Every Part Of Your Life

• For Your Health: Medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
• Tax-advantaged HSA and FSA accounts to make everyday care more affordable.
• For Your Protection: Basic life and AD&D, optional voluntary life and AD&D for you and your family, and short- and long-term disability.
• Legal plan, pet insurance, and travel accident coverage.
• For Your Family: Adoption assistance and fertility planning coverage, caregiver support, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• For Your Future: 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Financial wellness resources, career coaching, and optional long-term care insurance to plan confidently.
• For Your Wellness: 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

Pay Scale Information

The U.S. base salary range for this position is $100,100.00 - $150,000.00 annually.

TransUnion Overview

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate, and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.