Product Manager - Cloud integrations

About the Role

Ready to take your career global? Make your mark at one of the biggest names in payments. Global Payments is hiring a Senior Product Manager, Cloud Integrations, to partner with product teams and clients in delivering best-in-class integration solutions for card-present POS. This role offers the opportunity to collaborate with a global team that helps clients seamlessly connect to our processing platforms and devices through RESTful APIs.

Responsibilities

• Drive the product vision for the assigned portfolio, shaping the product strategy and roadmap based on client and user feedback, usage metrics, and competitive research.
• Manage the Product Life Cycle process for portfolio product offerings.
• Support sales with expertise, consulting, tools, and collateral.
• Own the full product lifecycle from concept to launch, ensuring alignment with strategic goals and delivering measurable value to clients.
• Collaborate with industry analysts, sales, and delivery teams to prioritize features, hardware, and market positioning.
• Partner with product marketing to translate technical innovations into compelling value propositions and define pricing strategies.
• Synthesize market research and client feedback to build high-impact business cases, guiding executive decision-making.
• Lead matrixed teams, building relationships across IT, project management, legal, and sales for seamless execution.
• Participate in collaborative workshops with customers to define product requirements and turn their needs into intuitive solutions.
• Provide technical design direction and support to delivery teams, ensuring product releases meet quality, scalability, and user success standards.
• Manage product plans, reflecting changes in market and business priorities, and present status updates at stakeholder meetings.
• Engage with clients during feedback sessions, focus groups, and requirements gathering sessions.
• Act as product launch manager for new products or major releases.
• Collaborate with senior management to provide content for market messages, sales collateral, and RFPs.
• Work closely with development teams to review enhancement requests and align resources for high-priority projects.
• Manage vendor relationships key to product delivery.
• Act as escalation point for client issues requiring product change resolution.

Requirements

• A minimum of 7 years of experience in product management or professional services, with a proven ability to resolve complex business challenges through creative, data-informed solutions.
• A Bachelor’s degree in Business, Computer Science, or a related field, or an equivalent combination of professional training and hands-on experience.
• Strong understanding of the POS software/hardware/payments landscape, JSON, RESTful APIs, and cloud-based communication methods.
• Technical proficiency in software development or IT environments, with practical knowledge of Agile methodologies and the product development lifecycle.
• Ownership mindset with the ability to manage product P&Ls and act as a business leader.
• Proven ability to navigate matrixed organizations, build partnerships, and lead diverse teams.
• Analytical rigor with a natural curiosity for market trends and the ability to turn complex data into actionable strategies.
• Strong attention to detail and a passion for creating high-quality products.
• Ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
• Willingness to travel to GPN office locations, trade shows, and/or client locations as needed.

About the Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Pay

For this full-time position, the good faith estimated annual salary range upon hire is $133,900.00-$202,150.00. This range reflects what we reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary.