Product Manager - Cloud integrations

About the role

This is a career-level product management role that manages through subordinate managers/supervisors the activities for multiple products, including one major application, with responsibility for results, including costs, methods, and staffing. You will drive the product vision for the assigned portfolio, shape product strategy and roadmap based on client and user feedback, usage metrics, and competitive research.

You will work closely with internal departments (Development, Servicing, and Sales) and external stakeholders (customers and partners) to strategically improve your product portfolio, manage the Product Life Cycle process, and actively support sales with expertise, consulting, tools, and collateral. You will be accountable for product P&L, including revenue and profit growth for existing and new products in the assigned geographic or vertical markets.

Responsibilities

• Own the full product lifecycle from concept to launch, ensuring alignment with strategic goals and measurable client value.
• Architect competitive roadmaps by collaborating with industry analysts, sales, and delivery teams to prioritize features, hardware (devices), and market positioning.
• Shape go-to-market strategy by partnering with product marketing to translate technical innovations into compelling value propositions and define pricing strategies.
• Influence through data-driven insights by synthesizing market research and client feedback to build high-impact business cases for executive decision-making.
• Foster cross-functional synergy by leading matrixed teams across IT, project management, legal, and sales to ensure seamless execution and unified goals.
• Advocate for the client by participating in collaborative workshops to define product requirements and turn needs into intuitive solutions across all major market segments.
• Champion operational excellence by providing technical design direction and support to delivery teams for high-quality, scalable product releases.
• Drive the GTM function to clearly accelerate adoption of new products.
• Manage the product plan to reflect changes in market and business priorities, including integration needs and technology advancements.
• Present status updates at quarterly and annual stakeholder meetings, identifying risks, opportunities, and growth strategies.
• Establish and articulate a clear vision of success and how goals and objectives will be achieved.
• Prepare and present product plans, roadmaps, risks, challenges, opportunities, and retirement plans.
• Determine release dates and monitor the product’s profit and loss statement, including revenue and profitability.
• Engage with clients during feedback sessions, focus groups, and requirements gathering to practice open and honest communication.
• Act as product launch manager for new products or major releases.
• Collaborate with senior management to provide content for market messages, sales collateral, and RFPs.
• Complete Product Brief documents to socialize new products or enhancements.
• Work closely with development teams to review enhancement requests for strategic value and align resources for high-priority projects.
• Manage vendor relationships key to product delivery.
• Act as escalation point for client issues requiring product change resolution.
• Travel to GPN office locations, trade shows, and/or client locations as needed.

Requirements

• A minimum of 7 years of experience in product management or professional services, with a proven ability to resolve complex business challenges through creative, data-informed solutions.
• A Bachelor’s degree in Business, Computer Science, or a related field, or an equivalent combination of professional training and hands-on experience.
• Technical proficiency in software development or IT environments, with a practical understanding of Agile methodologies and the product development lifecycle.
• Strong understanding of the POS software/hardware/payments landscape, JSON, RESTful APIs, and cloud-based communication methods.
• Ownership mindset with an innate drive to manage product P&Ls and act with accountability as a business leader.
• Collaborative influence with demonstrated success in navigating matrixed organizations and leading diverse teams toward a shared vision.
• Analytical rigor and a natural curiosity for market trends to turn complex data into clear, actionable strategies.
• Proven ability to prioritize tasks and manage multiple deadlines in a fast-paced environment.
• Strong attention to detail and a passion for creating high-quality products.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections—it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Globalpayers think like a client, act like an owner, and win as one team. We’re curious and innovative—always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Pay

The good faith estimated annual salary range for this full-time position is $133,900.00–$202,150.00. The actual starting salary will be determined by a candidate’s experience, job-related skills, and relevant education or training. Changes in work location may impact the final offered salary. This position is also eligible for a bonus.