Product Manager B2B Mobile

About Optimum

Optimum is a leader in the fast‑paced world of connectivity, delivering reliable, high‑speed solutions that keep the world connected. We empower lives, fuel businesses, and drive innovation. If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you.

Our culture is guided by three principles—Do What’s Right, Drive One Optimum, and Make It Happen—which foster trust, community, and continuous learning.

About the role

Reporting to the Director of Connectivity Solutions, the Senior Product Manager, B2B Mobile Services will define, develop, evolve, and deliver new products and features for Optimum’s mobile portfolio. The role drives development and lifecycle support for Optimum Mobile solutions, leveraging advanced analytics, AI/ML, and Generative AI to enhance product innovation, accelerate development cycles, and deliver intelligent, data‑driven mobile solutions. The Senior Product Manager will embed AI capabilities into product design, customer experience, network intelligence, and operational efficiency.

Responsibilities

• Develop and refine the B2B Mobile roadmap, aligning it with the company’s strategic goals.
• Develop end‑to‑end business cases for new features and enhancements, articulating customer value, cost drivers, revenue impact, risk, and ROI.
• Define product vision, goals, and KPIs, including AI‑driven performance metrics, predictive insights, and automation targets.
• Draft, refine, and maintain detailed product requirements documents (PRDs) and user stories in Jira, ensuring traceability from epics through delivery.
• Drive a matrix organization, partnering with business‑oriented product partners and cross‑functional technical resources.
• Own the end‑to‑end product lifecycle—from concept and development to launch, scaling, and enhancement.
• Partner with engineering, sales, marketing, and support teams to ensure strong product‑market fit.
• Define and execute an AI strategy across mobile products, including ML, predictive analytics, and Generative AI.
• Drive development and deployment of AI/ML models in collaboration with data science and engineering teams.
• Prioritize features, enhancements, and bug fixes based on market demand and customer feedback.
• Manage the entire product lifecycle, including launch, maintenance, and eventual retirement or replacement.
• Work with agile teams during feature design, development, and testing.
• Continuously monitor performance and customer satisfaction, making data‑driven decisions for improvements.
• Enhance customer experience through automation, AI insights, and digital transformation initiatives.
• Ensure product management activities align with revenue and profitability targets.
• Effectively communicate mobile product strategies, updates, and performance metrics to executive leadership and stakeholders.
• Collaborate with monetization, sales, and marketing teams to create go‑to‑market strategies and sales enablement materials.
• Stay informed about industry regulations and compliance requirements relevant to B2B products and services.
• Conduct trials based on customer requirements and develop products in collaboration with the technology organization.
• Stay up to date with emerging technologies and industry trends to identify opportunities for innovation and differentiation.

Qualifications

• Bachelor’s degree; MS, MBA, or specialization in Data Science, AI, or Analytics preferred.
• Five to seven years of experience successfully managing high‑profile cross‑functional products for a major telecommunications company.
• Minimum five years of product management experience, with at least three years in mobile product management.
• Solid understanding of mobile and digital technologies, APIs, cellular/5G, and Wi‑Fi.
• Experience working with engineering and technical architecture, including AI/ML systems, APIs, and data platforms.
• Extensive experience with engineering, technical architecture, and automation frameworks for B2B connectivity solutions.
• Proven experience with technical product management and product development.
• P&L knowledge with a strong track record of growth and achievements.
• Analytical thinker who uses data to drive decisions and balances short‑ and long‑term customer needs.
• Robust understanding of consumer behavior and experience using multiple engagement channels.
• Knowledge of Jira and Confluence.

Pay

Pay is competitive and based on a number of job‑related factors, including skills and experience. The starting pay range at time of hire for this position in New York is $123,379.00 – $202,694.00 per year. For other locations, please inquire with your recruiter.