Product Manager

Who You Are:

A problem-solver obsessed with velocity and impact.

Fearless in cross-functional settings — you align teams around clarity and urgency.

Comfortable challenging engineers, business leads, or executives when needed.

Always two steps ahead — anticipating risks before they appear.

What You'll Do:

• Lead discovery cycles — interview users, synthesize insights, and validate opportunities.
• Shape product bets with clear problem statements, appetite, constraints, and boundaries.
• Create Shaping Briefs that translate complex healthcare and marketplace challenges into feasible, high-impact projects.
• Collaborate deeply with engineering during build cycles: clarify edge cases, confirm priorities, and uphold scope integrity.
• Act as the guardian of appetite — ensuring projects stay within defined bounds.
• Partner with Marketing to co-develop product launch narratives and internal comms.
• Lead functional testing and validation with business champions before release.
• Engage directly with customers (clinicians, providers, admin teams) for ongoing discovery and feedback.
• Drive post-launch reviews, collect metrics and feedback, and recommend iteration or scale decisions.
• Maintain and organize shaping documentation and product learnings for institutional knowledge.

What You’ll Bring:

• 3–6 years of experience as a Product Manager in SaaS, healthcare, or marketplace tech.
• Strong understanding of technical architecture, APIs, and data models.
• Proven ability to turn user and business needs into structured, actionable scopes.
• Experience collaborating in fast-paced, cross-functional environments.
• Analytical rigor — you make decisions based on evidence, not opinion.

Where You'll Be:

• Boston, MA
• Ann Arbor, MI
• Remote (United States)

What Zivian Has for You:

• A dynamic, diverse, and collaborative work environment.
• A fast-paced startup culture full of growth-minded colleagues.
• A distributed team with opportunities for in-person collaboration.
• A competitive compensation and benefits package.
• A supportive, non-competitive work environment where the team truly cares about one another.
• Opportunities for continuous learning and professional growth.
• Flexibility in work location.