Product Manager

Duties And Responsibilities

• Define and communicate a compelling product vision and strategy aligned with company objectives.
• Conduct thorough market research and competitive analysis to identify opportunities and risks.
• Drive internal alignment to develop the knowledge, business processes, and organizational structure needed to sustain and grow the Carts segment.
• Train and support internal teams in product knowledge and best practices.
• Oversee the entire product life cycle, from ideation and development to launch and post-launch activities.
• Gather and prioritize product and customer requirements.
• Develop and maintain a product roadmap that balances short-term needs with long-term strategic goals.
• Communicate the roadmap to stakeholders and ensure alignment with business objectives.
• Manage portfolio depth and breadth – identify opportunities for product line expansion while rationalizing underperforming or strategically misaligned products.
• Work closely with R&D to guide product development and ensure technical feasibility.
• Collaborate with sales, marketing, and support teams to align product strategy with business goals.
• Ensure effective communication and coordination with European product management and operations teams to leverage expertise and accelerate market success in North America.
• Engage with customers and stakeholders to gather feedback and insights.
• Ensure the product meets customer needs and enhances customer satisfaction.
• Identify and act on opportunities to improve the product based on customer feedback and market trends.
• Act as the voice of the customer within the company.
• Set and achieve revenue and margin lifecycle targets for the product category.
• Monitor product performance against business goals and make data-driven decisions to optimize results.
• Track product performance using key metrics and analytics.
• Develop and execute go-to-market plans for product launches.
• Own pricing strategy and policy, including discount structures for Sales, optimizing for product feature-based value realization and the price/volume dynamic to maximize segment share, revenue and margin.

Required Skills And Experience

• Minimum of 3 years’ experience as a Product Manager or similar role.
• Minimum of five (5) years’ experience in retail or companies supplying the retail market – preferably as it relates to supply of CAPEX products.
• Experience in Sales and/or Finance preferred.
• Bachelor’s degree, MBA strongly desired.
• Strong leadership and excellent written and verbal communication skills.
• Proficiency in all Microsoft Office applications.
• Demonstrated success defining and launching products.
• Excellent teamwork skills.
• Pioneered ability to influence cross-functional teams without formal authority.
• Must be able to travel up to 10% including international.