Product Manager

Position Summary

This role contributes to the rack PDU product roadmap using global customer feedback, collaborates with cross-functional teams, and administers customer-facing programs. It sets global product requirements, priorities, business cases, and release plans to achieve revenue targets. The role also benchmarks competitors, guides firmware development, identifies customer value propositions, and ensures accurate customer documentation and marketing materials.

Responsibilities

• Contributes to defining rack PDU product roadmap by consolidating global Voice of Customer data to define market solutions.
• Collaborates with cross-functional teams (Engineering, Sales, Marketing) to ensure product offerings address market needs and revenue targets.
• Administers and optimizes customer-facing product evaluation programs to drive adoption and feedback.
• Defines global product requirements, priorities, business case, and release plan.
• Establishes and communicates benchmarks for competitive landscape to Product Management team.
• Provides direction to Firmware development team on product features.
• Identifies value proposition by customer type.
• Ensures all customer-facing product documentation and marketing collateral is accurate.

Qualifications

• Bachelor's degree in Business, Engineering, or related technical field preferred; minimum 5 years of relevant industry experience accepted in lieu of degree.
• Strong knowledge of data center, IT infrastructure, or power distribution customer segments.
• Technical expertise to translate customer needs/pain points to solutions.
• Strong written/oral communication, especially in communicating customer needs.
• Strong relationship management skills.
• Excellent time management skills.
• Strong research and analytical skills.
• Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
• Experience with Smartsheets and PowerBI is preferred.
• Effectively communicates technical information and complex ideas to technically diverse audiences.