Product Manager

Why Join the HWP Group?

Health & Wellness Partners, LLC (HWP), is a medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care and transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. We bring clients, providers, and patients outstanding educational programming paired with innovative digital and interactive dissemination vehicles. We are committed to making a difference in healthcare and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM+M Best Place to Work and an Inc. Best Workplace.

About the Role

We’re looking to add a Product Manager to the Product Management team. The Product Manager is responsible for managing day-to-day execution and ensuring alignment among technical teams, stakeholders, and product requirements. This role will manage software product development projects executed by Application Developers and communicate status and completion with internal and external Clients. The key focus of this role is delivery and stakeholder engagement.

Responsibilities

• Lead weekly production meetings with assigned clients, facilitating discussions, capturing business requirements, documenting decisions, and driving action-item follow-through to ensure alignment across stakeholders
• Deliver software demonstrations, training sessions, and feature presentations to clients and internal stakeholders, promoting product adoption and user proficiency
• Evaluate product enhancement requests, define requirements, and develop comprehensive execution plans that align business objectives with technical capabilities
• Conduct independent quality assurance testing of Speaker Bureau platform enhancements, validating functionality against client requirements
• Proactively identify risks, dependencies, and potential obstacles impacting client deliverables, and develop effective mitigation strategies to maintain project success
• Document software defects, edge cases, and unexpected system behaviors; collaborate closely with the Development Operations teams to prioritize resolution and lead retesting to confirm fixes meet acceptance criteria
• Serve as the primary liaison between clients, business stakeholders, and Development Operations teams, translating business needs into technical requirements and ensuring clear, consistent communication throughout the development lifecycle

Requirements

• 2+ years of Product Management or other relevant experience
• A degree with a major in a technology field
• Med com experience is a plus
• Proficiency in software configuration and troubleshooting, with the ability to diagnose issues and guide effective resolutions
• Knowledge of Microsoft® Word, Excel, PowerPoint, and Access
• Ability to lead and prioritize multiple initiatives, managing competing deadlines in a fast-paced environment
• Detail-oriented with accountability for accuracy, quality, and compliance across deliverables
• Collaborative partner working effectively with cross-functional teams to drive outcomes
• Capable of identifying challenges and implementing effective solutions quickly
• Exceptional verbal and written communication skills
• Commitment to ensuring customer satisfaction and building positive relationships

Qualifications

• Ability to work independently and manage multiple tasks simultaneously
• Strong organizational and time management skills
• Excellent interpersonal and communication skills
• Experience with project management tools and methodologies
• Understanding of agile development processes

Skills

• Software configuration and troubleshooting
• Microsoft® Word, Excel, PowerPoint, and Access
• Project management tools and methodologies
• Audience analysis and communication skills
• Agile development processes

Benefits

• Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
• Benefits 100% company paid
• 401k plan employer matching contributions
• Generous PTO, including a week off in December for the holidays
• Paid volunteer time off
• Tuition reimbursement
• On-site gym and other employee wellness initiatives
• Employee Assistance Program
• Comp pay or comp time for onsite weekend work

Pay

Salary range: $68,000 – $80,000 annually. Note: Actual salary will depend on background and experience.

Schedule

Remote and hybrid work schedule options

Office locations in Upper Saddle River NJ (HQ), Red Bank NJ, and San Diego CA