Product Manager

About the role

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing rapidly to expand globally. We provide a comprehensive solution that combines advanced software, RFID technology, dedicated customer support, and a secure database to track and trace cannabis from growth, harvest, and processing through testing, transport, and sale.

Responsibilities

• Establish a clear product vision, business case, and strategy that aligns with company objectives, competitive positioning, customer needs, and market demands.
• Leverage AI-powered tools, techniques, or platforms to enhance product discovery, prioritization, decision-making, and delivery, including identifying opportunities where AI can improve customer experience, operational efficiency, regulatory workflows, or product differentiation.
• Conduct market research, competitive analysis, and customer feedback to identify opportunities and validate ideas.
• Translate concepts into detailed product requirements and specifications in collaboration with TPMs and engineering managers.
• Lead cross-functional teams (engineering, design, marketing, and growth) to deliver high-quality products on time and within budget.
• Monitor product performance using KPIs and analytics, driving continuous improvement and optimizing user satisfaction.
• Own product success metrics such as adoption, retention, customer NPS, and company-defined OKRs.
• Serve as the voice of the customer, ensuring products meet their needs and address pain points.
• Prioritize and manage the product backlog, balancing short-term goals with long-term vision.
• Communicate the vision and strategy to stakeholders and development teams to align expectations and ensure clarity.

Requirements

• Required Qualifications:
• Bachelor’s degree in computer science, Business Administration, or a related field (or equivalent experience).
• 5+ years of experience as a Product Manager or similar role in a software development environment.
• Proven track record of successfully delivering software products from concept to launch.
• Strong understanding of Agile methodologies (Kanban and Scrum) with experience managing cross-functional teams.
• Exceptional analytical and problem-solving skills with the ability to make data-driven decisions.
• Excellent communication, presentation, and leadership abilities.
• Proficiency in product management tools (e.g., JIRA, Confluence, or similar).
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Preferred Qualifications:
• Experience with regulated industries – including Cannabis.
• Familiarity with UI/UX design principles and user-centered design practices.
• Certifications such as Certified Product Manager (CPM), Pragmatic Institute Certification, and similar.
• Experience with Metrc Experience actively leveraging AI in product management, including product discovery, prioritization, analytics, automation, customer experience, or go-to-market planning.

Qualifications

• Knowledge, Skills, & Abilities:
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Proficiency in product management tools.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.

Physical Demands and Work Environment

• Frequently required to sit.
• Frequently required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.