Product Manager

About the role

We're hiring a Product Manager with 3+ years of experience to own product strategy and execution across our web app and native mobile apps (iOS and Android).

Responsibilities

• Own end-to-end product delivery for features across SPOTIO's web platform and mobile apps — from discovery and problem definition through launch, iteration, and impact measurement.
• Drive AI-first product thinking by identifying where ML, predictive insights, and generative AI can meaningfully improve the rep and manager experience — and shaping how those capabilities show up in the product.
• Define and prioritize the roadmap for your area, balancing customer needs, business goals, technical investment, and AI experimentation against clear, measurable outcomes.
• Write crisp specs and PRDs that articulate the problem, user, success metrics, scope, and edge cases — and keep them living documents as you learn.
• Partner deeply with Design and Engineering throughout discovery, design, build, and launch — making fast, well-reasoned trade-offs as new information surfaces.
• Talk to customers constantly — sales reps, managers, and admins — through interviews, ride-alongs, support tickets, and product analytics to ground every decision in real behavior.
• Define and track success metrics using product analytics, A/B tests, and qualitative feedback; communicate results clearly to the company.
• Collaborate cross-functionally with Sales, Marketing, CS, and Support on launches, enablement, and feedback loops.

Requirements

• 3+ years of product management experience at a SaaS company, ideally B2B and/or B2C, with shipped work across both web and mobile.
• A strong track record of outcomes — you can point to specific products or features you've owned, the decisions you made, and the measurable impact you drove.
• Native mobile product fluency with a clear understanding of the differences between designing and shipping for iOS, Android, and responsive web.
• Experience shipping AI-driven features such as recommendations, predictive scoring, generative interfaces, smart automation, or LLM-powered workflows — and a point of view on how to evaluate and improve them.
• Leveraging Claude to work as your assistant
• Comfortable with data — SQL, product analytics (Amplitude, Mixpanel, or similar), and experimentation — to inform decisions and measure success.
• Strong product sense and user empathy — you sweat the details, push for simplicity, and balance long-term vision with shipping value every sprint.
• Excellent written and verbal communication with the ability to align engineers, designers, executives, and customers around a shared plan.
• A collaborative, pragmatic approach — you partner well with Design and Engineering, give and receive feedback gracefully, and lead through influence, not authority.

Benefits

• 401K with 3% company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 9 paid holidays
• 3 weeks of paid time off
• Voluntary benefits (pet insurance, legal, accident)
• 24/7 EAP - Free Professional Counseling Services

Schedule

This position is hybrid. We work in the office twice a week on Tuesday and Wednesday.

SPOTIO Values

• Solve For the Customer - know their goals, business, and how we help customers achieve a 10x ROI
• Play to Win - we lead the way to victory through ownership, urgency, and competitive mindset
• Make it Great - be the best version of yourself for your family, team, customer and company

SPOTIO Work Environment

This position is hybrid. We work in the office twice a week on Tuesday and Wednesday.

SPOTIO Values

• Solve For the Customer - know their goals, business, and how we help customers achieve a 10x ROI
• Play to Win - we lead the way to victory through ownership, urgency, and competitive mindset
• Make it Great - be the best version of yourself for your family, team, customer and company