Product Manager

About the Role

As a Product Manager on the Saatchi Platform team, you will manage some of Toyota’s largest platform businesses, lead high-priority projects, and drive digital initiatives. You will orchestrate client discussions, reviews, and approvals through the digital agile development process, craft and recommend new opportunities, and help shape the direction of the client business toward growth, increased efficiency, and greater success.

You will articulate digital web and product vision, steward the prioritization of a project backlog, and work closely with strategy, analytics, UI/experience design, production, and dev teams to successfully maintain and build new digital experiences. You will instill consistency across initiatives, high levels of agile best practices, and steer teams’ execution toward larger product visions and roadmaps. Additionally, you will oversee Toyota’s digital production budget for platform executions and help manage scope of work.

Responsibilities

• Manage the execution of select, high-priority enhancements to digital web and product experiences through an agile development process, including:
  • Creation of future vision roadmaps and documentation
  • Briefing material for execution of projects (e.g., Epics and user stories)
  • Guidance on best practices and client business context for creative execution
  • Considerations of integration with other efforts
  • Coordination across internal and external stakeholder groups
• Translate product strategy into a roadmap containing well-defined and prioritized user stories and features to realize the product vision and assist the client in achieving core business goals and long-term advantages.
• Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes.
• Serve as the voice of the customer among the cross-functional team, representing customer needs.
• Develop solution hypotheses iteratively based on team experience and expertise, then validate learning with user testing.
• Identify, manage, and resolve requirement questions, dependencies, issues, and risks with technical partners and the client.
• Manage delivery and fidelity of execution from annotations translation with technical partners through to UAT of product launch.
• Help define the ideal architecture for content management and long-term feasible maintenance of a product post-launch.
• Orchestrate internal and external discussions to foster collaboration across stakeholders.
• Oversee and direct scope & resource planning and monitoring to execute the roadmap while fulfilling client business priorities.
• Identify opportunities for internal and client-facing growth through new project/feature ideation and crafting roadmaps cognizant of future business considerations.
• Present solutions to current or potential issues within the internal and client landscape.
• Inform and enhance internal workflows to maximize team performance, understanding how details roll up to the big picture.
• Forecast next steps to meet major milestones and overcome roadblocks.
• Ensure involvement of appropriate team members during each project phase and drive team communication to avoid roadblocks.
• Identify shifts in timing, deliverables, and resources, communicating potential impacts to other scope managers.
• “Connect the dots” between platform initiatives and projects outside of the platform world.
• Build and maintain trusting relationships with clients, teams, and vendors; develop influence without authority.
• Inspire, lead, and mentor a high-performing team to continually improve best-in-class digital products and services.

Requirements

• 7+ years of client-facing digital product experience with account management, project management, production, and/or product management in an agency or digital product development field.
• Experience with enterprise, large-scale website or platform management, application, or digital product development preferred.
• Previous automotive or similar-scale client experience a plus.
• Experience fostering strong client relationships by proactively delivering recommendations and ideas driven by business context and creative opportunity.
• Demonstrated strong client service techniques, including documentation of feedback, solicitation of viewpoints, and anticipation of questions or challenges.
• Proven track record of driving digital projects from inception to successful delivery, including client management, creative guidance, scheduling, budget management, and technical development best practices.
• Ability to drive multiple streams of work concurrently while meeting deadlines and maintaining proper documentation.
• Proven ability to assess work product environments critically and elevate work while developing a strong agency point of view.
• Experience acting as the technical expert, utilizing deep knowledge of the target software tech stack (e.g., microservices, cloud platforms, specific programming languages) to define product strategy and roadmap. This includes:
  • Translating business value into detailed, viable technical specifications
  • Influencing architectural decisions
  • Managing technical debt
  • Ensuring scalable, robust delivery across the development lifecycle
• Aptitude and experience in managing cross-functional teams, with a focus on cross-dynamic communication and career development for junior employees.
• Experience and comfort with technology, including consumer websites, website development, user interfaces, responsive/adaptive site development, mobile apps, and video game devices.
• Experience working with project requirement documentations such as BRD/FRD to identify traceability from KPI to use cases defining solutions.
• Experience managing requests involving integration with multiple back-end systems (e.g., APIs and data feeds).
• Familiarity with basic web programming languages (HTML, JavaScript) and web design applications.
• Knowledge of code development platforms, languages, and content management systems (AEM or similar).
• Proficiency with Microsoft Office 365, Google Docs, PowerPoint, Keynote, Acrobat Professional, Smartsheet, AI tools, and PM-related workflow and reporting tools (e.g., Jira, Confluence, Asana).

Skills

• Maintain focus under pressure while keeping a positive, collaborative, and confident demeanor.
• Communicate internally and externally across multiple levels with clarity, honesty, and integrity, demonstrating exceptional in-person and on-screen presentation skills.
• Hold self and others to high standards for work and behavior; be accountable, assertive, and dependable.
• Strong attention to detail with the ability to prioritize tasks and manage time effectively.
• Desire to remain current on industry topics by seeking constant learning opportunities and improvement.
• Curiosity about new technology, particularly individuals actively experimenting with AI.
• Aptitude and ability to lead, train, and manage others, as well as work independently to tackle problems and generate solutions.

Benefits

• Medical coverage, dental, and vision
• Disability insurance
• 401K retirement plan
• Parental and family care leave
• Family forming assistance
• Tuition reimbursement
• Flexible time off

Pay

Compensation Range: USD $88,540.00 - USD $135,632.00/Annually. This range reflects the pay the Company believes it will offer at the time of posting. Compensation will be determined based on skills, qualifications, and experience, along with the requirements of the position.

Schedule

Hybrid work schedule out of El Segundo and Dallas offices, in-office 4x/week, with no exceptions.