Product Manager

Job Overview

We are seeking a dynamic Product Manager to join our growing Product Management team. The ideal candidate should embrace new technology, love solving complex problems, and have a strong customer-centric mindset.

Responsibilities

• Own a defined product line or solution area, driving product line health through strategic roadmap execution, performance monitoring, and continuous optimization
• Define and prioritize market problems to solve by developing a deep understanding of customer needs, workflows, and segment-specific opportunities within the Ideal Customer Profile (ICP)
• Ensure all product initiatives are clearly tied to validated customer problems and aligned with overall Product Strategy, delivering measurable customer and business value
• Lead structured product discovery to assess opportunity viability, desirability, and feasibility, and translate insights into actionable product direction
• Define, track, and manage key performance metrics to evaluate product success, including adoption, engagement, growth, and retention
• Use data, customer insights, and market signals to inform prioritization, tradeoff decisions, and continuous improvement of the product line
• Contribute to product line strategy by identifying growth opportunities, supporting investment decisions, and aligning roadmap priorities to expected outcomes
• Collaborate closely with Product Marketing to develop clear positioning, messaging, and value propositions that resonate with target customers
• Partner with Sales, Customer Success, and other stakeholders to support go-to-market execution, drive product adoption, and enable customer success
• Engage with customers and the broader market on an ongoing basis to gather feedback, validate direction, and identify emerging opportunities
• Work with partners and ecosystem stakeholders as needed to extend product capabilities and enhance overall customer value
• Manage a variety of stakeholders effectively, building alignment, driving clarity in priorities, and fostering trust across evolving business needs

Requirements

• 3+ years of experience in Product Management or related roles
• Experience driving optimization of a holistic product capability or business through market first intelligence
• Proven ability to work cross-functionally in a highly collaborative environment
• Strong interpersonal and communication skills
• Familiarity with tools such as JIRA, Confluence, and Microsoft Office Suite
• Bachelor’s degree in business or related field preferred

Eligibility Requirements

• This role is open to U.S. citizens or permanent residents authorized to work in the United States
• Rightworks LLC is unable to offer visa sponsorship
• We are unable to accept applications from residents of California, Hawaii, or Alaska
• Relocation will not be offered for this position

Compensation

The compensation range for this role is from $120,000 to $140,000 annually, and is determined based on factors such as relevant experience, skills, and internal equity.

Benefits

• Company-paid short- and long-term disability insurance
• Life insurance
• A generous 401(k) match
• Highly affordable medical, dental, and vision coverage
• Generous PTO bank and numerous paid holidays
• Paid volunteer time off

About the Role

Rightworks offers the only intelligent cloud platform built specifically for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure secure, reliable, on-demand access to technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is driven by decades of specialized experience in leading accounting firms, SMBs, and technology companies. Thousands of firms and SMBs rely on us to run their businesses every day. We have a talented team, we're growing rapidly, and we have a winning culture based on innovation, teamwork, and mutual respect.