Product Manager

Responsibilities

• Own the roadmap for one or more Research Operations product areas.
• Define and improve the systems that govern intake, prioritization, resource allocation, execution visibility, quality management, and operational planning to create a world-class researcher experience.
• Partner with engineers to design, build, and launch tools that increase operational efficiency and improve user experience.
• Work closely with Strategic Project Leads to identify recurring execution bottlenecks and convert manual workflows into scalable systems.
• Establish operational metrics, dashboards, and reporting mechanisms that improve decision-making and visibility.
• Drive process standardization where appropriate while preserving flexibility for research work.
• Partner with Production Operations to improve throughput, staffing visibility, training systems, and execution quality.
• Collaborate with researchers to understand workflow pain points and operational needs.
• Translate ambiguous operational challenges into clear product requirements and measurable outcomes.
• Continuously evaluate operational performance and prioritize investments that create the greatest organizational leverage.

Qualifications

• Experience in defining and improving operational systems.
• Strong understanding of project management and execution processes.
• Ability to work collaboratively with cross-functional teams including engineers, production operations, and researchers.
• Excellent communication and problem-solving skills.
• Experience with data analysis and operational metrics.
• Understanding of foundational machine learning and robotics concepts.

Skills

• Project Management
• Data Analysis
• Collaboration
• Communication
• Machine Learning
• Robotics

Benefits

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pay

Competitive salary based on experience.

Schedule

Full-time position.