Product Manager

Roles & Responsibilities

• Support the execution of product strategies for the North American market using market, customer, and competitor insights.
• Aid in managing the full product lifecycle from concept through launch, optimization, and discontinuation.
• Analyze market trends, customer needs, and competitor activity to inform product decisions.
• Help define product specifications, features, and value propositions aligned to customer pain points.
• Work closely with global R&D, design, and sourcing teams to support product development projects.
• Contribute to product briefs, specifications, and development documentation.
• Track project timelines, milestones, and risks to support on-time delivery.
• Participate in product testing, validation, and feedback loops.
• Support successful product launches by coordinating with sales, marketing, and operations teams.
• Aid in go-to-market planning including pricing, packaging, and promotional inputs.
• Prepare sales tools, product training materials, and launch communications.
• Maintain post-launch performance and gather insights to inform improvements.

Product & Market Execution

• Engage with distributors, sales teams, and end users to gather product feedback.
• Participate in tradeshows, customer visits, and industry events across the North American region.
• Bring the voice of the customer into product decisions.

Commercial & Business Support

• Contribute to business cases for new products, range extensions, and refreshes.
• Track product performance, margins, and key KPIs post-launch.
• Support range reviews and rationalization activities.

Compliance & Quality Support

• Ensure products meet US and Canadian regulatory, safety, and quality standards prior to launch.
• Assist with issue resolution relating to quality, compliance, or performance where required.