Product Manager

Founded in 2001, Optima Global Solutions Inc. brings over two decades of experience facilitating IT transformation across higher education, government, manufacturing, and financial services. We specialize in Automation and AI, Strategic Staffing, and Custom Solutions Development, focusing on process, people, strategy, and transformation.

About the role

We are seeking a Product Owner with experience in the immigration and/or staffing domain to support the implementation and expansion of J1FFY, a SaaS-based immigration management system for a client based in NYC. This role requires a blend of product management expertise, domain understanding of visa processes, and the ability to collaborate across business and technical teams.

Responsibilities

• Act as the Product Owner for J1FFY implementation and ongoing enhancements
• Own and manage the product backlog in Jira, including prioritization and grooming
• Gather and translate business requirements into clear user stories and acceptance criteria
• Collaborate with engineering, business stakeholders, and vendors to ensure successful system integrations
• Drive functional design discussions related to immigration workflows, visa processing, and compliance requirements
• Support UAT, releases, and rollout activities for new features and system updates
• Serve as a bridge between business and technology teams, ensuring alignment on product goals
• Continuously identify opportunities for process optimization and system improvements

Requirements

• Strong communication and stakeholder management skills
• Solid understanding of product management fundamentals, including:
  • Jira
  • Backlog management
  • Requirements gathering and prioritization
• Experience working with technical teams on system integrations
• Ability to work in a fast-paced, evolving environment

Preferred Qualifications

• Experience in the immigration industry, particularly with visa processes and workflows OR strong experience in the staffing industry (sufficient to build domain context quickly)
• Familiarity with J1FFY (SaaS immigration management system) is a strong plus
• Experience with enterprise SaaS implementations or platform rollouts

Logistics

• Location: Must be available to work in the Eastern Time Zone
• Employment Type: Contract-to-hire

What Success Looks Like

• Smooth implementation and scaling of J1FFY across business workflows
• Well-managed backlog with clearly defined and prioritized requirements
• Strong alignment between business stakeholders and engineering teams
• Improved efficiency in immigration case management and visa processing workflows