Product Manager

About the Company

Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider.

OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities.

About the Role

At OnBoard, Product Managers partner with customers and cross-functional teams to discover, define, and deliver products that help boards and leadership teams make better decisions. You’ll work closely with Engineering, Design, AI, and Go-to-Market teams to identify and solve meaningful customer problems, deliver exceptional experiences, and drive business outcomes.

Responsibilities

• Shape and execute product strategy by contributing customer insights, market research, and data to product planning while executing against the product roadmap.
• Lead customer discovery through interviews, research, and feedback to validate problems and opportunities.
• Partner cross-functionally with Engineering, Design, Sales, Marketing, and Customer Success to deliver impactful solutions.
• Define product requirements by translating customer needs into clear user stories, acceptance criteria, and priorities.
• Use data to drive decisions by analyzing product usage, customer feedback, and market trends to measure success and inform priorities.
• Deliver products end-to-end, from discovery and planning through launch, adoption, and continuous improvement.
• Support successful launches by partnering with Product Marketing and Go-to-Market teams on release readiness and customer adoption.
• Champion the customer by representing customer needs and advocating for simple, intuitive, and valuable product experiences.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of product management experience, preferably in B2B SaaS environment.
• Experience leading products through discovery, delivery, and iteration using Agile methodologies.
• Strong customer research and product discovery skills.
• Experience using qualitative and quantitative data to inform product decisions.
• Excellent communication and stakeholder management skills.
• Ability to balance competing priorities and make thoughtful tradeoffs.
• Proven ability to collaborate effectively across Product, Engineering, Design, and Go-to-Market teams.

Preferred Qualifications

• Experience with enterprise B2B SaaS products.
• Familiarity with AI-enabled products or emerging AI technologies.
• Experience with product analytics and customer feedback platforms.

Skills

• Accountability
• Adaptability
• AI Curiosity/Innovation
• Applied Learning
• Business Acumen
• Collaboration
• Customer Focus
• Dealing with Ambiguity
• Decision Making
• Driving for Results
• Initiating Action
• Planning and Organizing
• Technical/Professional Knowledge

Benefits

• Fully remote work with company-provided equipment (laptop, software, etc.).
• Employment with a growing, casual, fun, philanthropic-minded company.
• Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings.
• Employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan.
• Medical Flexible Spending Accounts available.
• Dependent Care Flexible Spending Accounts available.
• Basic life insurance in the amount of $50,000 or 1 times your salary (whichever is higher).
• Short- and long-term disability and Accidental Death and Dismemberment benefits at no cost to you.
• 401K Retirement Savings Plan with automatic enrollment at 5% after 60 days of employment.
• Generous company match: dollar-for-dollar on the first 3% of pay contributed and $0.50 on the dollar for the next 2%, totaling a 4% match.
• Paid Time Off (PTO) and holidays.

For CAN-based employees: Employer-paid Life and Accidental Death Insurance, contribution to Health Care Spending Account, Dependent Life Insurance, optional Life Insurance, LTD Insurance, drug and paramedical coverage, dental insurance, vision insurance, and EAP.

For AUS-based employees: Superannuation rate of 12%, monthly stipend of $400 AUD to purchase private medical insurance.

For UK-based employees (via EPG): Pension with 8% employer contribution, private medical insurance, life assurance, income protection, critical illness, employee assistance programme, serious illness benefit, Help@Hand, and cash plan.