Product Manager

Company Description North American Rescue, LLC (NAR), based in Greer, South Carolina, has been serving the country, community, and customers for over two decades. The company focuses on decreasing preventable deaths by delivering innovative casualty care solutions to uniformed service members, first responders, health care professionals, and security forces. NAR’s products and services support critical missions both domestically and in foreign combat zones, with a worldwide reach into federal government medical facilities and emergency response agencies. Team members contribute to life-saving initiatives and work in a mission-driven environment dedicated to improving outcomes in high-risk situations. More information about NAR and its products is available at www.NARescue.com.SUMMARYThe Product Manager I supports the planning, execution, and lifecycle management of assigned product lines. This role works cross-functionally with Sales, Marketing, Supply Chain, Operations, Quality Assurance/Regulatory Affairs (QA/RA), and external suppliers to execute portfolio plans, support product development activities, and ensure products meet business, customer, and regulatory requirements. The Product Manager I develops expertise in project management, product development, and lifecycle management skills while taking ownership of assigned projects and product initiatives. ESSENTIAL RESPONSIBILITIES This is not an all-inclusive list of duties and responsibilities. Projects/duties may be modified/changed/added/deleted as needed.Execute product portfolio plans and support lifecycle strategies established by leadership.Coordinate cross-functional activities required to maintain, improve, and launch products.Gather, document, and communicate customer, market, and sales requirements.Assist in evaluating product opportunities, customer requests, and field issues.Develop product requirements, specifications, and support documentation.Create and maintain project plans, timelines, action items, and status updates.Partner with Supply Chain to identify, evaluate, and qualify products, suppliers, and components required for new and existing offerings.Work closely with QA/RA to understand product requirements, regulatory considerations, and testing needs.Support supplier and contractor relationships through routine communication, issue resolution, and project coordination.Participate in product verification activities, product evaluations, and testing to ensure conformance with product requirements.Coordinate product samples and provide information for marketing, sales, and customer evaluations.Assist with new product launches by ensuring cross-functional readiness and the completion of required deliverables.Investigate product issues identified by customers, operations, or internal stakeholders and coordinate corrective actions.Develop presentations, reports, and recommendations for management review.Proactively identify risks, obstacles, and opportunities and recommend solutions. SUPPLEMENTAL RESPONSIBILITIESComplete any tasks and/or projects assigned by the supervisorOther duties as assigned AUTHORITYResearch, analyze and consolidate information to develop business cases, product plans, project plans, and supporting product documentation.This role has no direct reports ACCOUNTABILITYProvide appropriate products to be evaluated by external users to enhance performanceIdentify and communicate quality criteria for products to be included in the product file and made available to Procurement for purchaseConduct periodic reviews and sampling of products within product portfolio to ensure compliance with applicable standardsEnsure product-related materials, including literature, marketing collateral, and website content, are up to date and aligned with current product information. QUALIFICATIONSEducation:Bachelor’s degree in Life Science, Engineering, Business or a related technical degree preferred. Experience:2+ years of product management is preferred. Program management, engineering, or related field may be considered.Experience with at least one significant product launch is preferred.Knowledge of product development within healthcare, med device, textile, acute or tactical care is a plus.A proven track record in working with cross-functional teams. Specific Characteristics:Strong written, verbal and presentation skills, demonstrated by prior accomplishments and examples.Strong collaboration and relationship-building skills.Strong problem-solving skills with an action-oriented mindset.Proficient computer knowledge including Microsoft Office products - Excel, PowerPoint, Word. DEMANDSTime and AvailabilityMust be able to work a minimum of 40 hours each week from 8 a.m. – 5 p.m. or some variation thereofOccasional evening and weekend work may be required as job duties demand PhysicalThe physical demands described here are representative of those that must be met by a typical office employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Frequently required to hear and talk Use of hands for keyboard usageFrequent sitting, standing and walkingOccasional reaching with hands and arms, stooping, kneeling, and lifting and/or moving over 50 lbs. EnvironmentMust be able to work in a moderately loud work environment TravelAbility and willingness to travel 10%. DISCLAIMERSAAP/EEO StatementNorth American Rescue provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.