Product Manager

Responsibilities

Strategy and product roadmap
- Synthesize research, analytics and best practices to solve problems for New Yorkers
- Create roadmaps that outline direction and timing for product development
- Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs
- Deliver outcomes to New Yorkers
- Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
- Decide what to build to maximize user value and program impact and prioritize work and filter out requests that don't deliver strategic outcomes
- Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
- Cross-functional leadership and collaboration
- Collaborate with program owners to define outcomes and KPIs for products
- Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that delivers outcomes
- Consider other agencies' stakeholders as critical to product success and as customers themselves.
- Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture

Requirements

• Strategy and product roadmap
  - Synthesize research, analytics and best practices to solve problems for New Yorkers
  - Create roadmaps that outline direction and timing for product development
  - Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs
  - Deliver outcomes to New Yorkers
  - Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
  - Decide what to build to maximize user value and program impact and prioritize work and filter out requests that don't deliver strategic outcomes
  - Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
  - Cross-functional leadership and collaboration
  - Collaborate with program owners to define outcomes and KPIs for products
  - Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that delivers outcomes
  - Consider other agencies' stakeholders as critical to product success and as customers themselves.
  - Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture

Qualifications

• A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain
• An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain
• A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain
• Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

• 10+ years proven experience in a product role supporting the launch of digital features and products that help end users using SDLC best practices
• Hands-on experience developing digital products through the product cycle from planning, analysis, design, development, testing, deployment, and maintenance
• Fast learner with ability to manage multiple products from strategy to executional details
• Expertise using data to support the decisions and prioritization of requests, enhancements and new features
• Self-motivated and proactive, appreciates a work environment of collaboration and transparency
• Experience with synthesizing qualitative and quantitative data (e.g. Google Analytics) to make decisions
• Experience working across ecosystems, platforms, and new technologies
• Strong analytical and problem-solving skills to address complex challenges
• Self-motivated and proactive with ability to creatively solve problems
• Best-in-class attention to detail with strong written and verbal communication skills
• Proven track record of bringing diverse groups and perspectives to work towards a common goal

Benefits

The City of New York offers competitive benefits packages including health insurance, retirement plans, paid time off, and more. Please visit the City's benefits page for more information.

Pay

The salary range for this position is $80,000 to $120,000 annually, depending on experience and qualifications.

Schedule

The Product Manager works day shifts and may be required to work weekends and/or evenings due to the 24/7 nature of the position.

Location

The Product Manager works in Brooklyn, NY.

Application

To apply, please visit www.cityjobs/jobs/search and search for Job ID #784450. Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration. Submission of a resume is not a guarantee that you will receive an interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.