Product Manager

Responsibilities

• Understand the vision and mission of LSAC’s offerings and advocate passionately for delivering an experience that delivers on our mission and delights our users at every step of their journey
• In collaboration with internal and external stakeholders, research and collect feedback providing a deep understanding of the user’s desired experience across the journey
• Work with other Product Managers, develop a holistic view of the user journey while also gaining an understanding of the touch points at individual stages of the journey to ensure that the experience meets the needs at each stage
• Work with UI/UX designers and product marketing team members to design and brand the experience
• Translate the desired experience into roadmap items, features and actionable user stories prioritized based on value to the user and desirable outcomes
• Lead a cross-functional team – composed of designers, engineers, testers, and other stakeholders – to build and iterate over the release and continuous improvement of the user experience
• Keep up to date on industry standards, UI/UX design standards and innovations, competitive products, and new capabilities to help inform your product roadmap
• Evangelize the vision for LSAC’s offerings. Provide demonstrations and presentations of products and the experience throughout the journey to internal and external stakeholders

Qualifications

• Understand accessibility compliance and standards guidelines
• Passion for the education space (preferably legal education) and providing a more personalized experience at every stage of the individual’s journey
• Familiarity or prior working experience with utilization of recommendation algorithms / systems to present relevant content to end user
• Knowledge of and working experience with Agile methods and principles preferably KanBan
• Experience analyzing customer feedback, user research, engagement data and performance data to guide and inform the product roadmap
• Outstanding communication, relationship, presentation, and leadership skills
• Creative thinker with a vision
• Sharp analytical and problem-solving skills
• Excellent organizational and time management skills