Product Manager

Core Responsibilities

• Champion the digital experience, advocating on their behalf and working diligently to build outstanding experiences across EA products
• Own and execute the digital product strategy for EA product experience(s), translating strategy into clearly prioritized user stories, business requirements, acceptance criteria, and other product documentation
• Possess and maintain feature development and backlog, attending daily scrums to drive priority decisions and remove roadblocks
• Lead day-to-day content management for EA digital experiences — including content configuration, copy and media updates, building out new pages, and troubleshooting within complex content management systems (CMS)
• Develop presentations that build advocacy for the digital strategy with Executive audiences and cross-organizational partners
• Contribute to the go-to-market strategy for the digital experience
• Monitor product performance, support A/B tests, and recommend opportunities to enhance EA's digital platforms, including mobile apps and websites
• Support delivery and ongoing maintenance, including product build, content configuration, and on-call collaboration to ensure successful uptime of the digital experience as needed
• Practice a hypothesis-driven, test-and-measure approach, while staying current on relevant technology trends (e.g., customer data platforms, A/B testing and experimentation)

Required Skills/Experience (Must-Haves)

• Bachelor's degree or equivalent experience
• 3+ years of digital product management experience (website/mobile)
• Advanced experience working with complex content management systems (CMS), including daily updates to copy and media, building out new pages, and troubleshooting
• Experience with Agile software development methodology, including JIRA/Confluence
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
• Outstanding verbal and written communication and project leadership skills, including the ability to communicate and influence at an executive level
• Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases
• Proven ability to collaborate with and achieve results through others, building strong relationships, and interacting across all levels of the organization
• Comfortable working with bi-coastal and international teams

Preferred Skills/Experience (Nice-to-Haves)

• Experience in iOS/Android release process
• Familiarity with analytics and data management platforms, and understanding of biases in data