Product Manager

About the Role

The Warewash and Waste Division of ITW's Food Equipment Group produces Hobart, Stero, and Somat brand commercial dishwashers and waste equipment for use in hotels, casinos, restaurants, health care, cruise ships, schools, universities, and retail. We are seeking a Product Manager to help support and grow the FEG Warewash business through market research, product development, go-to-market planning, demand generation, and sales and channel support for our commercial line of dishwashers. This position champions the voice of the customer with engineering and product development teams and provides support to our sales development managers and field sales organization to maximize sales volume for the business unit's products.

Responsibilities

• Support ongoing discovery of new product and business opportunities through competitor and market analysis and primary and secondary customer research using ITW's Market-Segment-Focus approach
• Work with various stakeholders and partners inside and outside the company to understand market, customer needs, competitive changes and provide clear product specifications, business plans & value propositions for commercial dishwashing equipment targeting the US market
• Ensure that New Product Development teams are aligned with North American commercial dishwashing customer needs and pain points through clear product specifications, business plans and product launches for each product line
• Support organic revenue growth goals through commercialization, demand generation, customer engagement, and sales support and enablement activities
• Create go-to-market and commercial launch plans for new product launches
• Provide customized marketing, product specification, research, and other direct support to sales teams for key account opportunities
• Provide product sales training and support through product presentations, product marketing collateral and in-the-field training
• Provide continuous updates to competitive and market intelligence and customer trends that affect success in targeted accounts and segments
• Provide and facilitate project management for sales, marketing and engineering teams for effective product development and product launches
• Spend time in key segments and channels with team members and customers to understand market needs and provide training on Warewash products and sales narratives

Requirements

• Bachelor's Degree (Marketing, Business or Engineering, preferred)
• 5+ years of experience in a relevant role with demonstrated results
• Knowledge of product marketing concepts and strategies
• Ability to demonstrate and analyze data and draw meaningful conclusions
• Experience interacting with and presenting to customers and a variety of business stakeholders
• Primary and secondary market research experience
• Ability to translate customer requirements into product specifications
• Excellent verbal, written, interpersonal communications as well as effective presentation skills
• Proficiency in MS Office applications
• Ability to travel approximately 20% of the time

Qualifications

• Minimum of 2 years of food service industry experience, preferred
• One significant product launch cycle, preferred
• Commercial kitchen equipment knowledge, preferred
• Experience with engineering stage gate process, preferred

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Life and STD/LTD insurance
• 401k with match
• Education tuition reimbursement program

Schedule

This in-office position is based at the ITW Hobart Technology Center located in Troy, OH, approximately 20 minutes north of Dayton. The role reports to the Director of Marketing.