Product Manager

Key Responsibilities

• Own end-to-end product strategy, roadmap, definition, and execution for Small Business Payments solutions.
• Partner with engineering, operations, compliance, risk/fraud, treasury, sales, and marketing teams to deliver successful product initiatives.
• Translate business opportunities and customer needs into well-defined product requirements, user stories, and delivery plans.
• Lead the product development lifecycle from product discovery through implementation and post-launch optimization.
• Define MVP scope and prioritize product enhancements based on customer value, business impact, timelines, and technical feasibility.
• Collaborate within a scaled Agile environment and support multiple concurrent product releases.
• Develop deep understanding of financial institution workflows, merchant services, and small business customer needs.
• Drive go-to-market planning, launch readiness, and stakeholder communication strategies.
• Identify market trends, competitive offerings, and emerging payment technologies to support product innovation and strategic differentiation.
• Define and monitor key product performance metrics, KPIs, adoption trends, and operational effectiveness.
• Manage relationships with third-party vendors, fintech partners, and external technology providers where applicable.
• Support continuous improvement initiatives across digital banking, payments, and merchant services platforms.

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Finance, or related field.
• 5–7+ years of Product Management experience in Agile software development environments.
• Proven experience managing digital payment products, banking products, or fintech solutions.
• Strong experience working with cross-functional engineering and business teams.
• Experience supporting web and mobile digital platforms.
• Excellent analytical, problem-solving, organizational, and stakeholder management skills.
• Strong written and verbal communication skills with both technical and non-technical audiences.
• Experience prioritizing requirements, managing product backlogs, and balancing competing priorities.
• Knowledge of payment ecosystems, merchant acquiring, card processing, or digital banking solutions.