Product Manager

About the role

HilltopSecurities is seeking a Product Manager in Dallas, Texas. This position requires a strong background in product management, process improvement, and team collaboration.

Responsibilities

• Partner with stakeholders to develop and execute the product roadmap based on the broader business strategy.
• Ensure alignment with vendors and the overall organization.
• Understand contractual and financial relationships between HTS and its partners.
• Identify areas of improvement with a consultant-like mindset and manage the backlog of requests from consumers.
• Review and approve invoices and SOWs. Facilitate contract changes and communicate them to stakeholders and partners.
• Maintain relationships with end users and outside vendors through user interviews, market research, and product analytics.
• Support renewals or new contracts with vendors, maximizing product and services at a reduced cost to HTS.
• Manage communication and updates with company leadership, delivery teams, operations, marketing, and compliance.
• Perform supervisory activities including leading and motivating staff. Hire staff and address performance issues, as necessary.

Qualifications

• 4+ years working in the financial industry with knowledge of brokerage and clearing operations and experience in a strategy or product management role.
• Analytical problem-solving skills that may require rolling up your sleeves to define the solution.
• Proven ability to drive and deliver a successful product roadmap by engaging with product delivery teams (internal or external) and company leaders.
• Experience developing product strategy and establishing product positioning by benchmarking the competition and transforming data into recommendations.
• Demonstrated ability to define product requirements and lay out a plan to deliver a quality experience that is simple and complete with scheduled incremental improvements after the initial roll out.
• Comfortable with various toolsets: Salesforce Service Cloud, Power BI, SQL, Excel, PowerPoint, and SharePoint/Teams.
• Gifted at handling multiple requests at once and understanding how to prioritize to meet the needs of the consumer.
• Excellent communication and presentation skills covering complex business topics.
• FINRA Series 7 and 24 license (preferred), or the ability to obtain both within the first 180 days of hire.

About Us

At HilltopSecurities, we believe in building noble and collaborative relationships that enrich the financial future of individuals, businesses, and communities. With an extensive portfolio of products, we deliver a broad range of investment banking and related financial services that help our clients achieve their definition of success. As a subsidiary of HilltopHoldings, which also encompasses PlainsCapital Bank, and PrimeLending, we have the financial strength and stability that has withstood the test of time. Our nationwide presence in 400 locations across 44 states provides our associates with extensive opportunities to grow their careers in a diverse organization that truly values relationship capital above all else.

About The Team

The Operations department's work is vital to the functionality and success of HilltopSecurities. The department provides back-office support and service for the entire firm. With over 100 employees ranging from specialists to senior managers, each individual plays a specific role in the overarching operation of the company. Operations' areas of focus include clearance, settlement, unit investment trusts, government and mortgage-backed securities, money market instruments, and OTC derivatives. Our Operations professionals also manage transactions between mutual funds and insurance carriers and their respective investors. As a part of Operations, you are expected to provide high-quality customer service, doing your best to make sure our clients succeed, and keeping their best interests as your highest priority. We value all of our team members, and your commitment to our firm will have a significant impact on the way we operate. We encourage all Operations employees to obtain FINRA licenses and support them in this endeavor. We also provide additional professional development resources to help advance our team members' careers. In the Operations department, you will be surrounded by people who are passionate about HilltopSecurities and upholding our reputation as a leading municipal investment bank.