Product Manager

About the Role

GoodRx is looking for a customer-centric Product Manager to drive engagement with and be responsible for creating valuable new experiences on the pharmacy claims adjudication platform. Working closely with business teams, pricing analysts, and developers, you’ll identify, prioritize, and build tools to solve pain points – both on our platform and through partner integrations. The ideal candidate is detail-oriented, well-versed in data and customer insights, and has experience as a Product Manager in healthcare, specifically with retail pharmacies. A passion for patients and improving the healthcare system is a must.

This position will support our real-time claims adjudication platform and the integrated technologies and processes that are key to its success. The role will partner with cross-functional teams to improve adjudication capabilities, streamline workflows, and deliver a better experience for retail pharmacies and patients. This position requires occasional travel.

Responsibilities

• Inform and define the vision and strategy for your product area.
• Define goals and success with clear, measurable objectives and key results.
• Drive engagement with existing customers by building and delivering thoughtful tools and features to solve real pain points.
• Partner closely with cross-functional teams to drive product strategy and vision, define requirements, and guide the team through the development process.
• Create well-scoped requirements and stories and prioritize work for teams of engineers, designers, and data analysts.
• Prepare and contribute to product documentation, user documentation, implementation/support resources.
• Execute product commitments effectively to consistently deliver meaningful impact to the business.
• Collaborate with cross-functional teams to develop and execute go-to-market plans.
• Work with data and business intelligence analysts to perform deep data dives to generate actionable insights that inform your product roadmap.
• Continuously experiment to validate new hypotheses and drive toward your product’s goals.
• Communicate project updates and results to key stakeholders, including executive leadership.
• Collaborate with customer researchers to identify new opportunities.

Requirements

• Bachelor's degree or professional certification in a related field (e.g., business, engineering, computer science).
• 3+ years of product management, business/systems analyst, or project management experience, with a track record of delivering successful projects.
• Healthcare and pharmacy-related experience is strongly preferred.
• Claims adjudication experience preferred.
• Strong strategic thinking and problem-solving/execution skills around complex problems.
• Demonstrated ability to deliver large-scale product features and improvements, working on new, zero-to-one initiatives in a fast-paced, high-growth environment.
• Experience writing product features and requirements (including use cases, user stories, and acceptance criteria) ensuring software engineers and developers have a clear understanding of the requests and business context.
• Data-driven by default, with demonstrated proficiency using analytics and testing best practices.
• Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with cross-functional teams and leadership.
• Willingness to explore and own initiatives outside the scope of your product area.
• Proven ability to clearly present your team’s work to management.
• Stay up-to-date with industry trends, best practices, and regulatory requirements in the retail pharmacy space.

Pay

At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors.

• San Francisco and Seattle Offices: $86,000.00 - $138,000.00
• New York Office: $79,000.00 - $127,000.00
• Santa Monica Office: $72,000.00 - $115,000.00
• Other Office Locations: $65,000.00 - $104,000.00

GoodRx also offers additional compensation programs such as annual cash bonuses or commission, and annual equity grants for most positions.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with a company match.
• Employee Stock Purchase Plan (ESPP).
• Unlimited vacation.
• 13 paid holidays and 72 hours of sick leave.
• Mental wellness and financial wellness programs.
• Fertility benefits.
• Generous parental leave.
• Pet insurance.
• Supplemental life insurance for you and your dependents.
• Company-paid short-term and long-term disability.