Product Manager

Key Responsibilities

• Own the product roadmap and backlog for the HRP WebUI , prioritizing feature parity, usability improvements, and net-new capabilities relative to the legacy desktop application
• Define detailed requirements, workflows, and acceptance criteria for web-based configuration and claims administration screens in partnership with UX designers and engineering leads
• Lead discovery with configuration analysts, claims administrators, and health plan operations users to understand legacy desktop workflows and translate them into modern, efficient web experiences
• Develop and communicate a clear migration strategy and sequencing plan for moving customers from the legacy desktop application to the WebUI with minimal disruption
• Partner with UX/UI designers on interaction design, navigation patterns, and accessibility standards to ensure the WebUI meets modern usability expectations
• Collaborate with engineering throughout sprint planning, backlog grooming, and release cycles to ensure timely , high-quality delivery
• Define and track success metrics for WebUI adoption, performance, and user satisfaction, using data to inform prioritization decisions
• Serve as the subject matter expert on HRP WebUI capabilities for sales, implementation, and customer success teams, including support for customer and prospect conversations
• Manage stakeholder communication and expectations across customers, executives, and cross-functional teams regarding WebUI roadmap and release timing
• Support user acceptance testing, pilot programs, and phased rollouts to validate the WebUI against real-world claims administration workflows

Required Qualifications

• 5+ years of product management experience, including ownership of roadmap, requirements, and delivery for enterprise software products
• Direct experience in healthcare claims administration, core administrative processing systems (CAPS), or payer operations
• Demonstrated ability to translate complex, legacy desktop workflows into modern web-based user experiences
• Strong analytical and prioritization skills, with experience balancing competing stakeholder needs across customers, sales, and engineering
• Excellent written and verbal communication skills, including experience presenting roadmap and product decisions to executive and customer audiences
• Bachelor’s degree in business, health administration, computer science, or a related field, or equivalent practical experience

Preferred Qualifications

• Experience with UI/UX development, design systems, or front-end web technologies, sufficient to engage credibly with designers and engineers on interaction design tradeoffs
• Hands-on familiarity with HealthRules Payer or a comparable core administrative processing system
• Experience leading legacy-to-web application migrations or platform modernization initiatives
• E xperience with Agile/Scrum product delivery methodologies