Product Manager

About the role

Joining Greenheck Group means more than just starting a job; it’s joining an award-winning culture that prioritizes your growth and development. Our commitment to supporting our team members both personally and professionally has earned us national recognition.

Responsibilities

• Provide assistance to product support team on advanced technical support via phone and e-mail for both internal and external customers in the areas of selection and application.
• Establish and work with cross-functional teams and stakeholders to prioritize projects and set focus aligning with long-term product roadmap strategy for the business unit.
• Determine the need for onsite application engineering field support.
• Responsible for negotiating with internal and external customers to find mutually beneficial solutions to field problems.
• Participate in industry codes and standards committees to influence industry direction.
• Use knowledge to guide business unit strategy.
• Highlight and communicate key selling points of our current products for delivery to our sales teams and customers.
• Develop, propose, and manage department costs to target budget.
• Maintain and create new relationships with representative network and sales channels on product offering.

Requirements

• 6-8 years of relevant work experience required.
• 4-6 years of relevant work experience in a supervisory or managerial role required.
• 4 Year / Bachelor Degree required, in engineering or equivalent years of job experience required.

Qualifications

• Expert technical application support.
• Product offering roadmap ownership.
• Application training programs direction.
• Representative network and sales channels management.
• Market trend analysis and investigation.
• Customer, competitor, and supplier interaction participation.
• Strategic planning process collaboration.
• Training themes and message creation.
• Department cost management.
• Supervision and development of customer support and applications teams.
• Pricing level monitoring and setting.

Skills

• Technical expertise in HVAC systems.
• Strong communication and negotiation skills.
• Project management and prioritization skills.
• Industry knowledge and committee participation.
• Market trend analysis and competitive evaluation.
• Training and development facilitation.
• Customer relationship management.
• Strategic planning and execution.
• Cost management and budgeting.
• Supervisory and leadership skills.

Benefits

Greenheck Group offers a competitive total compensation package including base salary and variable compensation based on performance metrics. The starting base pay range for this position is $140,250-$178,453. Benefits include health and family support, financial security, learning and development, rewards and recognition, wellbeing and mental health, work-life balance, fun perks, and more. For more information, visit our Perks & Benefits page.