Product Manager

About the role

We are seeking a Product Manager to lead the development of merchant onboarding and servicing capabilities for the Canada market. This role will involve shaping the future of global commerce by creating efficient payment experiences and driving business growth.

Responsibilities

• Define and execute product strategies that enhance client outcomes and accelerate adoption.
• Evolving and managing the product roadmap to align with market needs, customer insights, and business priorities.
• Transform customer feedback into product innovations by identifying trends, uncovering opportunities, and delivering enhancements that improve usability, satisfaction, and long-term client success.
• Partner with cross-functional teams to deliver high-impact solutions that balance customer needs, operational effectiveness, and strategic business objectives.
• Drive product performance and continuous improvement through data-driven decision-making, backlog prioritization, and outcome-focused delivery.

Requirements

• 6+ years of product management, product ownership, or related experience in complex environments.
• Demonstrated ability to define product strategy, manage roadmaps, and prioritize initiatives that create measurable customer and business outcomes.
• Experience gathering and translating customer insights into clear product requirements, customer-centric experiences, and impactful product enhancements.
• Strong stakeholder management and influencing skills, with a track record of building alignment across sales, operations, technology, and leadership teams.
• Analytical problem-solving capabilities combined with sound business judgment and a passion for delivering innovative, customer-first solutions.

Qualifications

• Experience working within Financial Technology (FinTech) or payments organizations, particularly in merchant onboarding or servicing environments.
• Background in Agile product development, software delivery, or business analysis, including collaboration with development and architecture teams.
• Experience supporting products across multiple markets or regions and navigating evolving customer, regulatory, or business requirements.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Passion for delivering innovative, customer-first solutions.

Benefits

Our benefits package includes comprehensive health coverage, retirement savings plans, and flexible work arrangements to support your well-being and career growth.

Pay

Competitive compensation package tailored to individual performance and experience.

Schedule

Flexible work schedule to accommodate your personal and professional life.

Contact Us

To apply, please visit our careers page and submit your resume and cover letter. We look forward to hearing from you!