Product Manager

About this role

Gartner is seeking a Product Manager to join the Global Product Management team to support the Gartner for Enterprise Architecture Leaders & Gartner for IT Leaders portfolios. The primary responsibilities include understanding product utilization, performance, and evolving client needs for Heads of Enterprise Architecture, and managing product innovation and lifecycles.

What you will do

• Become an expert in understanding client needs; capture client feedback to inform and enhance product
• Create technology and data-driven features that are valuable for our clients
• Pilot products (or features) as needed, including identifying & analyzing key business metrics to uncover reasons for success, obstacles, and delivering enhancements
• Project manage the development process from concept to launch, ensuring continued impact and tracking progress of metrics post-launch
• Analyze product performance, adoption, growth, customer satisfaction/retention, and lead problem-solving efforts to identify and remove obstacles
• Develop and present regular updates to top executives and contribute to collaborative problem-solving and brainstorming sessions with Research, Product Management, Sales, Services, and Technology
• Drive the commercial success of the product along with client satisfaction

What you will need

• Bachelor’s degree required; micro-credential or certificate in data analytics a plus
• 3+ years of progressive business experience, with experience in product management
• Outstanding written and verbal communication skills
• Strong quantitative and qualitative business analytic skills, including ability to turn analysis into actionable recommendations with measurable business impact
• Intellectual curiosity, resourcefulness, comfort in ambiguity, strong organization skills, a growth mindset, and most importantly a client-centered focus
• Ability to influence cross-functional teams across all levels of the organization and work collaboratively in a matrixed environment
• A bias for action, including balancing tradeoffs, a willingness to roll up their sleeves and do what it takes to get things done
• Ability to work in a culture that thrives on feedback and seeks opportunities to stretch outside comfort zone

Who are we?

We are Gartner, the world authority on AI. Our mission is to guide leaders who shape the world with expert analysis and bold ideas to deliver actionable, objective business and technology insights. We are a global company with over 20,000 associates supporting over 13,000 client enterprises in 90 countries and territories. We thrive on feedback and opportunities to stretch outside our comfort zones. We hire remarkable people who collaborate and win as a team. Together, we aim to deliver results for our clients and make a real impact. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities. We provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.

What you will get

• Competitive salary
• Generous paid time off policy
• Charity match program
• Medical, Dental & Vision Plans
• Parental Leave
• Employee Assistance Program (EAP)
• 401K matching
• More!

Job Requisition ID

111655