Product Manager

About the role

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world. In this position... As a Payments Product Manager, you will drive the strategy, roadmap, and delivery of payments products and features that power seamless, secure, and scalable transactions for our customers and business partners. You'll operate in an agile environment, working cross-functionally with engineering, design, data science, risk, and finance teams to translate business needs into well-defined product requirements. You bring a self-starter mentality, an obsession with data and outcomes, and the discipline to ensure every feature we ship has a clear way to measure success. While deep payments domain expertise is a plus, we're most interested in a strong product operator who can quickly learn the space, leverage proven product frameworks and tools, and consistently drive meaningful, measurable impact.

Responsibilities

• Own and evolve the product vision, strategy, and roadmap for payments capabilities, aligning with broader business and technology strategy
• Translate customer, business, and technical requirements into clear epics, user stories, and acceptance criteria for engineering teams
• Partner with engineering and design in an agile/scrum environment — participating in sprint planning, backlog grooming, stand-ups, and retrospectives
• Define success metrics and KPIs for every feature or product launch; ensure instrumentation and measurement plans are in place before go-live
• Use data and analytics to continuously monitor product performance, identify opportunities, and inform prioritization decisions
• Collaborate with cross-functional stakeholders (engineering, UX, risk/compliance, finance, operations) to align on priorities and remove blockers
• Conduct market, competitive, and customer research to identify unmet needs and opportunities within the payments space
• Communicate product plans, progress, and outcomes clearly to stakeholders and leadership
• Proactively identify risks, dependencies, and trade-offs, and drive decisions to keep initiatives moving forward
• Champion a culture of experimentation, iteration, and continuous improvement

Requirements

You'll have...

• Bachelor's degree in a relevant field or equivalent practical experience
• Proven experience as a Product Manager or in a similar product ownership role, ideally within a technical or platform-driven