Product Manager

About the role

At First Advantage (Nasdaq: FA), you'll be part of a leading provider of mission-critical background screening solutions to Fortune 100 and Global 500 brands. As a Product Manager, you'll build and launch new product features that deliver meaningful value for both customers and the organization.

Responsibilities

• Lead and drive strategic initiatives across the full end-to-end product lifecycle, including vision setting, charter definition, planning, requirements, user stories, development, testing, integration, deployment, usage, adoption, customer satisfaction, and continuous improvement.
• Facilitate and plan all aspects of product management, working with cross-functional teams to execute against product milestones.
• Collaborate with internal and external stakeholders to translate business requirements, break them down into epics, themes, and features, and create actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement.
• Validate specifications with internal and external stakeholders to ensure they align with articulated business requirements and deliver the expected results.
• Document new features and communicate functionality to end users.
• Actively measure and analyze existing features for opportunities to innovate and improve, integrating performance metrics, usability studies, research, and market analysis into product requirements to enhance user satisfaction.
• Demonstrate a willingness to experiment, iterate, innovate, and fail quickly.
• Collaborate with sales, customer success managers, solution experts, technical experts, and partners across multiple functions and geographic locations to present and position current and future customer experience offerings.
• Provide dedicated product support for the NOAM region, ensuring local time zone coverage and alignment with local market needs.

Requirements

• Bachelor’s Degree or equivalent experience (business or technical field a plus).
• Minimum 3+ years in a Product Manager or related role.
• Familiarity with product and software development tools, techniques, and agile methodologies.
• Practical Agile experience - not certifications but actual experience inside an organization in transition for at least 5 years.
• Strong Technical skills - can speak with and motivate the development team with ideas and thoughts.
• Strong communication skills with the ability to speak with a variety of external stakeholders, presenting product designs, workflows, and functionality.
• Experience with DevOps, JIRA, PPT, and other tools.
• UX / product development experience with customer platforms a plus.

Qualifications

• Self-motivated and ready to “roll up your sleeves.”
• Collaborative and able to navigate cross-functional teams.
• Independent contributor who sees gaps in current processes or workflows as an opportunity to improve and try something new.
• Lifelong learner and always seeking out opportunities to learn and upskill, understanding the importance of thorough and secure screenings and interested in supporting the customer experience and the confluence of people, process, and technology.

Skills

• Can speak with and motivate the development team with ideas and thoughts.
• Strong communication skills with the ability to speak with a variety of external stakeholders, presenting product designs, workflows, and functionality.
• Experience with DevOps, JIRA, PPT, and other tools.
• UX / product development experience with customer platforms a plus.

Benefits

First Advantage offers a competitive compensation package, including a salary range of approximately $110,000 - $130,000 base annually. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. We are an equal opportunity employer and are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation.

Pay

The salary range for this position is approximately $110,000 - $130,000 base annually.

Schedule

Not specified.