Product Manager

About the role

The FINRA’s Office of the Chief Data Officer is seeking an experienced Product Manager to lead the Unstructured Data Management (UDM) platform. UDM is a strategic initiative that will transform how FINRA discovers, organizes, and leverages its regulatory documents.

Responsibilities

• User Insight & Product Definition
• Develops solid understanding of the business and product areas within focus, as well as the relevant data that can be used to inform key decisions.
• Defines the product and identifies gaps and user needs by creating a vision, strategy, and requirements documents for a product.
• Utilizes available data to identify user needs.
• Performs experiments and participates in primary research to uncover additional user value.
• Product Portfolio Management
• Develops, manages, and owns the product roadmap at the product level.
• Makes trade-off decisions for a product.
• Demonstrates expertise within their product area.
• Buils partnerships with relevant stakeholder teams.
• Coordinates with interdependent teams.
• Buils and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success.
• Participates in the intake process for their product domain.
• Product Planning & Prioritization
• Leads the product planning process by developing requirements documents (user stories, acceptance criteria, use cases) for a product or product release.
• Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately.
• Works closely with UI/UX to set the direction for the design of the user experience of a product.
• Determines release goals, prioritization, implementation, and iteration plans for a product according to user value.
• Product Development
• Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for the product.
• Provides UX/UI approval for the assigned product.
• Tracks development work and identifying bugs at a product level.
• Identifies issues that will keep the product from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and communicates to leadership.
• Launch
• Leads product launches by working with relevant stakeholders to develop launch plans for a product.
• Identifies issues and blockers that may delay the launch or impede the success of a product, and presents alternatives for resolution to leadership.
• Coordinates formal UAT where necessary.
• Develops product documentation and training materials for users in support of product launches.
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration.
• Leads post-launch reviews and drives incorporation of feedback in future product releases.
• Operate
• Works with internal and external teams and users to identify, classify, and resolve product-level user issues.
• Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring.
• Works with stakeholder teams to actively monitor metrics.
• Tracks performance trends and gathers user feedback to determine product-level gaps, development opportunities, and if necessary, product end-of-life plans.
• Represents team in product-level discussions with stakeholders.
• Attends business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developed.
• Team Development & Continuous Improvement
• Provides coaching and guidance to more junior-level product management team members.
• Follows, understands, and applies relevant industry trends, research, and best practices in technology and product management.

Qualifications

• Minimum Qualifications:
• Bachelor’s Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field).
• 5 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing.
• 3 years of experience in product and/or experience management.
• Strong writing ability.
• Strong business acumen.
• Experience with Agile software development.
• Experience working cross-functionally in a large organization.
• Experience working closely with senior leadership.
• Experience translating data into quantifiable actions/deliverables.
• Preferred Qualifications:
• Master’s Degree in Business Administration or similar advanced degree.
• CSPO Certification.
• Experience in the Financial Services industry.
• Strong financial acumen.