Product Manager
Schumacher & Co. is an innovative interior design company disrupting the $150 billion global interior design industry. As a technological leader, we push boundaries and strive for excellence with over 500 employees. We design and produce beautiful fabrics, wallcoverings, trims, rugs, furniture, and accessories, united by a passion for design and a drive for quality. Our globally recognized brand operates numerous showrooms domestically and internationally, with our people as our competitive advantage.
Our core values—Preserve Our Entrepreneurial Spirit, Take Ownership & Accountability, Be Solutions-Oriented, Demonstrate Courage, Practice Adaptability, and Embrace Collaboration—guide our daily work and positively impact our customers' journey.
About the role
Schumacher is hiring a Product Manager to join the ecommerce product team. This newly created role focuses on improving conversion from acquisition through add-to-cart. You will own initiatives driving traffic to schumacher.com and features that help designers evaluate and compare products to boost add-to-cart rates. This includes internal tools (e.g., email campaign management, CMS) and on-site improvements for the designer experience. You will also lead cross-brand digital experience initiatives across FS&Co group brands (Schumacher international sites, Tillett, Patterson Flynn, Backdrop, and others).
Responsibilities
- Research and discovery: Conduct user research (interviews, usability testing, data review) to identify friction points and opportunities within your scope. Leverage existing product data and fieldwork.
- Scoping and prioritization: Frame problems before solutions. Build prioritized roadmaps based on business impact (traffic, conversion) and effort, and justify trade-offs to stakeholders.
- Requirements Definition: Write clear specs and PRDs with upfront success criteria. Translate business/user needs into actionable user stories for engineering and design teams.
- Delivery: Drive day-to-day development with engineering and design teams. Run agile ceremonies, make mid-sprint trade-off calls, unblock issues, and ensure quality of shipped products.
- Experimentation and results measurement: Design and launch A/B tests, define success metrics, analyze results, and translate findings into product decisions. Track initiative impact on traffic and conversion over time.
- Continuous improvement: Address maintenance and recurring pain points with the same rigor as major launches to ensure a high-performing, reliable site.
Skills
- Curiosity about AI: Proactively integrate AI tools and processes into daily work to enhance research, analysis, writing, or delivery.
- User orientation: Prioritize user needs and challenge ideas that don’t enhance the customer experience.
- Design sensibility: Build user-friendly, visually consistent products aligned with brand identity. Collaborate effectively with designers.
- Analytical, data-driven mindset: Independently gather insights using tools (analytics, SQL, dashboards) to inform decisions grounded in data.
- Proactivity: Identify problems and opportunities before they’re flagged, taking initiative without explicit direction.
- Cross-functional collaboration and stakeholder management: Work effectively with dev teams, sales, marketing, portfolio development, and data teams. Communicate clearly and build buy-in.
Requirements
- Minimum 5 years of experience in product management or a closely related function (e.g., product ops, growth).
- Minimum 5 years of experience working on an ecommerce site, ideally in traffic acquisition and conversion.
- Professional English proficiency for an international, multi-country work environment.
- Comfort with analytics and data tools (e.g., Contentsquare, Power BI, GA4) to conduct independent analyses.
- Experience in luxury or design is a plus.
Benefits
- Wealth Benefits:
- Competitive salary
- Corporate annual profit sharing
- 401K plan
- Health Benefits:
- Dental coverage
- Medical coverage
- Prescription drug plan
- Vision coverage
- Health Savings Account (HSA)
- Teladoc
- Other Benefits:
- 20 days Paid Time Off (PTO)
- 10 company holidays
- Bereavement leave
- Life insurance
- Flexible Spending Accounts (FSA)
- AFLAC plans (accident and critical illness)
- Pet insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- Parental medical leave
- Child bonding leave
- Employee discount
Pay
$120,000—$130,000 USD